Customer Relationship Executive
1 day ago
JLL supports the Whole You, personally and professionally.
**Position**: CRE.
**Business**: Property and Asset Management, DLF Valley.
Job Overview
You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
Maintaining a hospitality outlook and always look presentable.
Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
Being familiar with lost and found procedures.
Nominating and attending the training programs at site/ JLL office.
Addressing concerns through daily checking of mails for priority requests.
Ensuring closure of complaints by proper communication to stakeholders.
Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
Updating the handover/ takeover register before end of shift for all completed/pending tasks.
Managing and participating in events, overlooking general maintenance and guest handling.
**Site details**:
You will be working on a residential site, located at Mohali.
**Site dynamics**:
**Work Schedule**: Site team: e.g.: Property Manager +2 Other details if any
**Reporting**:
You will be directly reporting to the Property Manager as per site.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
-
Customer Relationship Executive
2 weeks ago
Panchkula, India Jones Lang Lasalle Property Consultants Full timeJob Description Roles and Responsibilities: - Act as the face of JLL at the client site and maintain strong guest and tenant relationships. - Coordinate with departments to ensure excellent customer experience and collect feedback post service requests or complaints. - Maintain a professional, hospitable appearance at all times. - Take complete ownership of...
-
Customer Relationship Executive
2 weeks ago
Panchkula, HR, IN Ultrapolis Lifesciences Private Limited Full timeLocation Ultrapolis Lifesciences Pvt Ltd Plot No 345 1st Floor Industrial Area Phase-2 Panchkula Haryana - 134114 Employment Type Full-Time Salary 10 000 - 20 000 per month based on experience skills About Us Ultrapolis Lifesciences Pvt Ltd is a fast-growing pharmaceutical company dedicated to delivering quality healthcare solutions We are seeking a Customer...
-
Customer Relationship Executive
1 day ago
Panchkula, India Dr. D Pharma Full time**Job description** Dr. D Pharma is an ISO certified Company that was established in 2010 and has been famous for bringing quality-oriented pharmaceutical products into the market. With the help of our skilled and dedicated co-operations across India, we have gained a great position as the India's Best Pharmaceutical Company. The firm is nationally known...
-
Client Relationship Executive
2 weeks ago
Panchkula, India Webomaze Technologies Full time**Job description**: - Building long-term relationships with key clients. - Addressing customer concerns and complaints. - Creating sales plans to generate revenue. - Build relationships with key employees among customers - Create plans to address clients’ business needs - Advise clients on creating profitable processes - Schedule regular meetings with...
-
Client Relationship Executive
3 days ago
Panchkula, India Webomaze Technologies Full time**Job description**: - Building long-term relationships with key clients. - Addressing customer concerns and complaints. - Creating sales plans to generate revenue. - Build relationships with key employees among customers - Create plans to address clients’ business needs - Advise clients on creating profitable processes - Schedule regular meetings with...
-
Customer Care Executive
7 days ago
Panchkula, India GRABWEB MANAGED HOSTING Full timeJob Overview: We are seeking a dedicated and proactive **Customer Care Executive** to join our team. This individual will play a key role in ensuring client satisfaction and fostering long-term relationships with our customers. The Customer Success Executive will be responsible for managing client interactions, gathering feedback, facilitating renewals and...
-
Client Relationship Executive
3 days ago
Panchkula, India EUROCERT INSPECTION SERVICES PVT.LTD. Full time**Responsibilities**: - Build relationships with prospective clients - Maintain consistent contact with existing clients - Analyze market and establish competitive advantages - Track metrics to ensure targets are hit **Qualifications**: - Bachelor's degree - Strong relationship-building skills - Excellent communication and presentation skills **Job...
-
Relationship Executive
5 days ago
Panchkula, India E-Publication Services Pvt Ltd Full time**Profile summary**: The main goal of this role is to maintain and manage a strong relationship with clients, communicate regularly with clients, and update them about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of existing clients and getting more business from them. **Responsibilities-** **Client...
-
Customer Relationship Executive
2 weeks ago
Panchkula, India KSM BEAUTY Full time**Research, track, maintain and update leads** - Make outgoing calls to develop new business - Contact prospects to qualify leads - Research and maintain lead generation / verification of database - Conduct client or market surveys to obtain information about potential leads - Develop a strong knowledge of the company’s products and services in order to...
-
Customer Relationship Manager
2 weeks ago
Panchkula, HR, IN Upcountry Decor Pvt LTD Full timeJob Title CRM Executive Customer Relationship Manager About Us Upcountry Decor Pvt Ltd is a growing Turnkey Construction Project Management Consultancy company delivering end-to-end solutions in construction interiors and project execution We work with reputed architects corporates and clients across sectors ensuring quality transparency and timely delivery...