
Front Desk Agent
2 days ago
**FLUENT ENGLISH REQUIRED**
**WORK FROM OFFICE**
Location: Althan, Surat
**AGE LIMIT 40 YEARS**
**WORK FROM OFFICE - SURAT, GJ**
VIRTUAL FRONT DESK FOR US-BASED HOTELS
FLUENT ENGLISH REQUIRED
WORK FROM OFFICE
Location: Althan, Surat
**FLUENT ENGLISH REQUIRED**
Position Type: Full-Time
**WORK FROM OFFICE**
Shift Timings: 7am - 3 pm, 3 pm - 11 pm, 11 pm - 7 am
Days of Work: 6 days a week
Salary Range: ₹17,000 to ₹27,000 per month
WORK FROM OFFICE
**Responsibilities**:
Provide assistance to hotel guests by handling check-in and check-out processes.
Respond promptly and professionally to guest inquiries and concerns.
Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions.
Collaborate with the on-site hotel staff to ensure seamless guest experiences.
Maintain a high level of empathy, patience, and customer service while addressing guest needs.
**Requirements**:
Strong communication skills in English, both written and spoken.
Prior customer service experience is a plus
Flexibility to work in rotational shifts.
A passion for delivering exceptional customer experiences.
Basic computer skills and proficiency in using virtual communication tools.
**Benefits**:
Competitive salary within the range of ₹17,000 to ₹27,000 per month.
Opportunity to work and contribute to a global hospitality network.
Comprehensive training and ongoing support to enhance customer service skills.
Exposure to the hospitality industry and guest service operations.
Dynamic and collaborative work environment.
**FLUENT ENGLISH REQUIRED**
Pay: ₹17,000.00 - ₹27,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Paid time off
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What are your salary expectations?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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