Front Desk Agent

2 days ago


Surat Gujarat, India Kiotel Hospitality Private Limited Full time

**FLUENT ENGLISH REQUIRED**

**WORK FROM OFFICE**

Location: Althan, Surat

**AGE LIMIT 40 YEARS**

**WORK FROM OFFICE - SURAT, GJ**

VIRTUAL FRONT DESK FOR US-BASED HOTELS

FLUENT ENGLISH REQUIRED

WORK FROM OFFICE

Location: Althan, Surat

**FLUENT ENGLISH REQUIRED**

Position Type: Full-Time

**WORK FROM OFFICE**

Shift Timings: 7am - 3 pm, 3 pm - 11 pm, 11 pm - 7 am

Days of Work: 6 days a week

Salary Range: ₹17,000 to ₹27,000 per month

WORK FROM OFFICE

**Responsibilities**:
Provide assistance to hotel guests by handling check-in and check-out processes.

Respond promptly and professionally to guest inquiries and concerns.

Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions.

Collaborate with the on-site hotel staff to ensure seamless guest experiences.

Maintain a high level of empathy, patience, and customer service while addressing guest needs.

**Requirements**:
Strong communication skills in English, both written and spoken.

Prior customer service experience is a plus

Flexibility to work in rotational shifts.

A passion for delivering exceptional customer experiences.

Basic computer skills and proficiency in using virtual communication tools.

**Benefits**:
Competitive salary within the range of ₹17,000 to ₹27,000 per month.

Opportunity to work and contribute to a global hospitality network.

Comprehensive training and ongoing support to enhance customer service skills.

Exposure to the hospitality industry and guest service operations.

Dynamic and collaborative work environment.

**FLUENT ENGLISH REQUIRED**

Pay: ₹17,000.00 - ₹27,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid time off

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What are your salary expectations?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person



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