Customer Care Executive

5 days ago

Aluva, India Nidi business Consultancy Full time

Urgent Requirement

Customer Care Executive Female

Location - Aluva Pookattupady Road

Qualification - Graduation with Excellent Communication

Experience not Required
- Offering exceptional customer service to customers.
- Collaborate to ensure customer satisfaction.
- Responsible for coordinating with multiple departments in order to find a solution for the customer’s issue.
- Develop customer relationships.
- Understanding customer concerns.
- Resolve customer complaints quickly and efficiently.
- Identifying customer demands and requirements.
- Creating sales plans to generate revenue.
- Maintain a good relationship with the customers & follow up with new customers to collect feedback from them.
- Excellent communication skills
- Experience: Minimum 1-3 years experience in customer relationship & Customer Handling
- Education: Bachelor's (preferred)

Fresher highly prefer*

Pay: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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