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Network Routing and Switching

2 weeks ago

Bengaluru, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

**Network Support Services Activities**:

- Monitor the DC DRC Core Network, Security devices, WAN links Availability & performance proactively with tools like NMS and customized scripts and processes at the project site.
- Change & Configuration management of DC DRC Core Network, security devices & WAN links as per customer CMR process.
- Configure and trouble shoot Cisco high end routers, switches, Juniper routers and switches, Checkpoint firewalls and Fortinet Firewalls.
- Change & Configuration management of Cisco FTD Firewalls and F5 Network Load balancers and WAF support.
- Prepare daily, weekly, monthly reports as per standard templates.
- Maintain static IP list and IP address schema for internal & external networks.
- Maintain VLAN details of DC and DRC network.
- Troubleshoot IPSEC and Getvpn issues and configure the same at DC DRC and Branch devices.
- Management of Cisco ACS server, configuration and troubleshooting of load balancers and IPS devices.
- Coordination with vendors for any support and follow escalation matrix till closure of the calls.
- Prepare and maintain up to date inventory of all network devices.
- Prepare and maintain up to date SOPs and High Level Network Diagrams.
- All changes in the client environment should be done in coordination with client network team with proper approvals and change management process.
- Log and resolve Network related issues with Vendor co-ordination.
- Provide detailed incident report as and when required based on incidents.
- Logging calls, Vendor co-ordination for WAN Links and Network hardware support with respective product vendors or suppliers and tracking till closure.
- Coordinating with 46 NAP locations in resolving network related issues of branches, ROs and circle offices.
- Provide suggestions and recommendations for new requirements.
- Problem Management for repeated Incidents.
- Closing of VAPT observations as informed by customers audit team quarterly.
- Configuration Audit for all core devices at DC, DR and NDR
- Daily Failover testing for critical links, and weekly failover test of critical devices as per calendar approved by customer.
- Periodic IOS upgrade of core network devices as per advice from IBM support team.
- Firewall rule optimization through customer provided tool.
- Monitoring IPS logs and reporting critical events to customer for further action and maintain up to date IPS signatures.
- Maintaining daily, weekly backups of DC, DR, NDR and Branch devices through customer provided tools.
- Creating configuration jobs in customer provided tool to roll out mass changes across the network.