IT Administrator

4 weeks ago

Bengaluru, India Maimsd Technology Full time

Job Description Maimsd Technology is seeking a proactive and technically skilled IT Administrator with a strong focus on Routing & Switching to manage and support our organization's IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks (LAN, Wi-Fi, routers, switches), and ensuring the seamless performance and security of workstations and all IT equipment. Key Responsibilities: Workstation & Peripheral Management: - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals. - Perform OS installations, driver updates, and system re-imaging as needed. Network Management (Routing & Switching Focus): - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches). - Handle basic network troubleshooting related to IP addressing and connectivity issues. - Support basic network security practices, including firewall updates, antivirus management, and system patching. Hardware & Vendor Coordination: - Handle hardware repair or coordinate with vendors for replacements and warranty claims. - Coordinate with third-party vendors for escalations, warranty claims, and AMC (Annual Maintenance Contract) support. User & System Administration: - Set up and manage user accounts, email configurations, and software licensing. - Regularly back up data and implement disaster recovery plans to ensure business continuity. - Maintain an accurate inventory of IT assets and ensure hardware/software compliance. Technical Support: - Provide prompt and effective technical support to employees, both onsite and remotely. Required Skills & Qualifications: - Bachelor's degree in IT, Computer Science, or a related field. - 4 - 10 years of experience in IT support / system administration. - Strong knowledge of Windows OS, hardware components, and system imaging. - Familiarity with networking concepts, IP addressing, and basic routing and switching troubleshooting. - Hands-on experience with remote desktop tools, Active Directory, and antivirus software. - Excellent communication and problem-solving skills. - Strong understanding of IT security best practices. Preferred Skills: - Knowledge of Linux OS and basic command-line operations. - Experience with cloud services (e.g., Microsoft 365, Google Workspace). - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice). - Certifications: CompTIA A+ / Network+ / MCSA / CCNA (added advantage).

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