Female Customer Care Executive

1 week ago

New Delhi, India Staid Marketing Private Limited Full time

Full Job Description
We are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

**Responsibilities**:
Resolving customer complaints & queries brought to your attention under a specific timeline through mails, calls and chat.
Overseeing the customer service process.

Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

**Requirements**:
A bachelor’s degree in administration or a related field.
A minimum of 1-3 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Should have Computer skills, MS Office, Chat Support.
Job Location : E-12, DSIDC Industrial Complex, Rohtak Rd, Peera Garhi, New Delhi, Delhi 110041
Working Day : Mon to Sat (09:30AM to 06:00PM)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹16,000.00 - ₹20,000.00 per month

Morning shift

**Education**:
Graduate (preferred)

**Experience**:
Total work: 2 year (preferred)
Customer service: 2 year (required)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Ability to commute/relocate:

- E-12, DSIDC Industrial Complex,, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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