Bell Boy

Primarily responsible to Greet and welcome all guestto the hoteland relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitalityand welcome are demonstrated at all times, and that all guest requestsare dealt with in a prompt and courteous manner.

In Addition to assist guests with luggage, Porters are also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobbyand forecourt areas are always clean and tidy.

**BELL BOY DUTIES AND RESPONSIBILITIES**:

- Checks the daily arrival list for VVIP's or guests with special need.
- To be present at the Concierge/Receptiondesk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
- Tag baggages it and return the identification slips to guests.
- Assists guests with luggage to the front desk.
- Escortsguests to room, placing luggage in room assigned by front desk.
- Inspects guest room for order and adequate supplies and informs guests of room amenities
- Delivers faxes, messages, packagesand flowers to guests rooms and other offices.
- Ensure the efficient delivery and collection of group luggage.
- Ensure that the guest has verified that all luggage has been accounted for.
- Ensure safe storage and collect ticketing of guest coatsand personal items.
- Assist guest with Long term luggage storage requests / Left luggagerequests.
- Update and file the left luggage request form/ Long Term luggage request form.
- Update and file errand cards.
- Update the Luggage movement register.
- Transport departing guests luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
- Assist the senior Concierge on duty with his/her duties during busy periods and breaks.
- Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
- To provide an efficient luggage storage, delivery and collection service.
- Perform any other works as and when assigned by the management.

**Job Types**: Full-time, Permanent

Pay: ₹150,000.00 - ₹250,000.00 per year

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Domlur, Bengaluru - 560071, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)