Front Desk Receptionist

2 weeks ago

Mumbai Maharashtra, India HR POWER PAK Full time

**Job Title**: Front Desk Receptionist
**Department**: Administration/Customer Service
**E**xperience: 0 - 2 years

**Job Overview**:
The Front Desk Receptionist serves as the first point of contact for visitors and clients. This role is crucial for creating a positive, welcoming environment and ensuring efficient front desk operations. The receptionist will handle visitor check-ins, answer and direct phone calls, manage administrative tasks, and provide general support to the office.

Key Responsibilities:

- **Customer Service**:

- Greet visitors and clients warmly and direct them to the appropriate staff or department.
- Address inquiries, provide general information about the company, and maintain a high level of professionalism.
- Handle incoming calls, direct calls to the appropriate individual, and take messages when necessary.
- **Administrative Support**:

- Manage the front desk area, including organizing supplies and ensuring the space remains tidy and presentable.
- Receive, sort, and distribute mail and packages.
- Schedule and coordinate meetings, maintain calendars, and book appointments as required.
- **Visitor Management**:

- Manage visitor logs, issue visitor badges, and maintain security procedures to ensure a safe environment.
- Notify staff of visitor arrivals and ensure guests are comfortable while they wait.
- **Office Support Tasks**:

- Assist with filing, data entry, and other basic administrative tasks.
- Prepare meeting rooms by organizing supplies and equipment as needed.
- Support other departments with specific requests, including photocopying, scanning, and document preparation.
- **Additional Duties**:

- Assist with inventory management of office supplies and report needs to the Office Manager.
- Help coordinate events and meetings by arranging refreshments, setting up conference rooms, etc.
- Provide ad-hoc support for projects or tasks as required by the team.

Qualifications:

- **Education**: High school diploma or equivalent; associate degree or relevant certification is a plus.
- **Experience**: Previous experience in customer service, reception, or administrative roles is preferred.
- **Technical Skills**:

- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment, such as copiers, printers, and phone systems.
- **Soft Skills**:

- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and remain calm under pressure.
- Friendly and professional demeanor with strong interpersonal skills.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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