Subject Matter Expert

22 hours ago

Pune, India KINLY Full time

The SME will play a pivotal role between Project Managers, 3rd party installation teams and Solutions architects in the commissioning of systems and will be the primary technical support contact for clients in the support of the delivered systems. Managing our clients global estate information to maintain maximum reliability, serviceability, and efficiency in all areas of support. The SME will be theclient contact specialising in supporting the client AV estate, understanding internal client processes and maintaining strong operational relationships.

**ROLE AND RESPONSIBILITIES**

SME Service and Support:

- To provide in depth troubleshooting, often remotely and provide user support for any reported service issues
- Provide user-training to the end client and support teams in the best practice of system use and support scenarios
- Advanced fault finding & troubleshooting
- Codec configurations, provisioning systems on VC infrastructure (i.e. TMS), phonebook creation
- Code uploading to Crestron devices (panel, processor, x-panel, server)
- Communication with local and global teams to assist in fault resolution
- Attend regular meetings to improve the service globally
- Ability to carry out site surveys if required and spot potential problems (surfaces, flooring, cabling)
- Ability to read and work to schematic drawings
- Assisting the projects department
- System Development and reporting of client feedback
- Product research (Cisco/Crestron/Extron/Samsung and various others)
- Ability to build relationships and work closely with vendors
- Educating local onsite teams when required
- Communicating with Video Specialists (Manufacturers, client and AVMI)
- Maintaining strong relationships and good lines of communication with the clients management team
- Creation of documentation (Troubleshooting guide, user guides)

**SME Commissioning**:

- To act as the primary commissioning contact, either remotely or onsite, to ensure that systems are installed to our strict commissioning guidelines and policies and within the specified time-frame
- Working with design CAD Schematics, ensuring systems are installed and working at optimum levels and to client expectations
- Attending internal handover meetings to gain visibility of Enterprise client projects and provide input into designs and support considerations
- Complete Site Acceptance Testing (SAT) at client’s site which includes final adjustment of system prior to handover to client
- Support Project Manager in the successful delivery of all projects
- Liaise with suppliers and manufacturers to ensure technical knowledge is gained to successfully deliver projects
- Ensuring asset information is accurately captured at all stages and entered into the Streamline Online tools
- Feeding into a continuous improvement process for future system and service development.

  • Subject Matter Expert

    3 days ago

    Pune, India Lancesoft Full time

    **Subject Matter Expert**: **Infosys JD** **Role Information** Subject Matter Expert **Role Designation** SME **Position Summary** Provide advance level technical support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems. Provide...

  • Subject Matter Expert

    3 days ago

    Pune, India Byline Learning Solutions Full time

    **Job Title**:Information and Communication Technology (ICT) Subject Matter Expert (SME) **Location**:Pune (On-site) **Job Type**:Full-Time **About Us**: Byline Learning is a leading educational content provider committed to delivering high - quality resources for students, teachers, and educational institutions worldwide. We are seeking a dedicated and...

  • Aerospace Subject Matter Expert

    22 hours ago

    Pune, India Arrow Electronics, Inc. Full time

    **Position**: Aerospace Subject Matter Expert - Participate in Proposals/Estimations. - Participate/execute Safety analysis, system engineering for various systems like cockpit display systems, Flight control systems, Engine control systems. - Perform system verification/validation compliance to ARP4754A. - Work with certification authorities (FAA/EASA) to...

  • Subject Matter Expert

    3 days ago

    Pune, Maharashtra, India IFAS EDUTECH PVT LTD Full time

    **Job Description | IFAS Publications | Subject Matter Expert (Hindi) - UGC NET** We have 4 branches in India**-Kolkata, Pune (Someshwarwadi & Hinjewadi), Jodhpur, and Hyderabad.** Join the **IFAS Publications **family and unlock your full potential! **Subjects: Hindi** **Education Qualification**: - Respective Master's Degree. - Qualified UGC...

  • Subject Matter Expert

    4 days ago

    Pune, Maharashtra, India Antal International Full time

    Job Description Job Title: Subject Matter Expert - Piston Cooling Nozzle Department: R&D Location: Chakan PuneReports To: CTO Job Type: Full-time Job Summary:Our client is seeking a highly experienced and technically proficient Subject Matter Expert in Piston Cooling Nozzles to join our dynamic engineering R&D team. The ideal candidate will be a mechanical...

  • Subject Matter Expert

    2 days ago

    Pune, Maharashtra, India Career Path HR Solution Full time

    We are looking for Subject matter expert, ADFS, LDAP, GPO, MFA, Integration experience Azure AD, design and architecture exp mandatory. An Active Directory (AD) Specialist with 10 -15 years of experience in Windows AD and Entra (Azure AD) would typically possess a deep understanding of designing, implementing, and managing AD infrastructures. Here's what...

  • Subject Matter Expert

    5 days ago

    Pashan, Pune, Maharashtra, India IFAS PUBLICATIONS Full time

    **Job Description | IFAS Publications | Subject Matter Expert - UGC NET** **ABOUT COMPANY**: IFAS Publications is India's No. 1 publisher for reference books in graduate and postgraduate college exams, as well as competitive examinations like **CSIR NET, UGC NET, GATE, SET, PSC, CUET PG, IIT JAM **and more, IFAS Publications is your trusted companion in the...

  • Sme (Subject Matter Expert) - Labtech

    22 hours ago

    Pune, India Ethosh Designs Pvt. Ltd Full time

    **Title - SME- Labtech** **Location - Pune (On site)** **Experience - 1-2 Years** **Skills - **Good communication skills,good understand of science and life sciences. Computer literacy and good writing skills.Team player*** **Education - ** ** Bpharm/Mpharm/BSC/MSC* **About the Organization**: ETHOSH is an innovation-focused company creating high-impact...

  • Accounting Subject Matter Expert

    3 days ago

    Pune, Maharashtra, India Rapsys Technologies Full time

    Job Title: Accounting Subject Matter Expert - Financial Auditor Key Responsibilities: 1. Conduct financial audits: Examine financial statements, accounts, and transactions to identify errors, inefficiencies, and areas for improvement. 2. Ensure compliance: Verify adherence to laws, regulations, industry standards, and organizational bye - laws. 3....

  • Subject Matter Expert

    3 days ago

    Pashan, Pune, Maharashtra, India IFAS PUBLICATIONS Full time

    **Job Description | IFAS Publications | Subject Matter Expert - UGC NET** **ABOUT COMPANY**: IFAS Publications is India's No. 1 publisher for reference books in graduate and postgraduate college exams, as well as competitive examinations like **CSIR NET, UGC NET, GATE, SET, PSC, CUET PG, IIT JAM** and more, IFAS Publications is your trusted companion in the...