Skin Trainer

5 days ago

Vikhroli Mumbai Maharashtra, India Urban Company Full time

**About the Role & Team**
Urban Company’s India business is divided into three large verticals with several core categories within
these verticals. Each category has an independent user offering and supply pool and is led by a business head.
- Beauty
- AC and appliance repair
- Electricians, Plumbers and Carpenters
- Painting & Wall Decor
- Cleaning and Pest control
- Native Smart Locks and RO

We are seeking an experienced Trainer for our Beauty Category (in Women Salon Business) to join our dynamic team. The Trainer will play a crucial role in ensuring the high-quality delivery of home cleaning services in our designated cities. This individual will be responsible for leading all training initiatives, developing and refining training content, and providing technical (relating to waxing, threading, facials, pedicure, etc) and behavioral training to our partners to guarantee a delightful customer experience.

**What You’ll Do**:

- Lead all training programs for professionals offering home services in allotted city.
- Develop and refine training content, ensuring it aligns with industry standards and best practices.
- Provide hands-on training and support to partners on standard operating procedures (SOPs) to ensure the delivery of high-quality services.
- Implement strategies to improve service quality through training interventions.
- Lead a team of trainers/professionals, providing guidance and support to ensure consistent training delivery across all locations.
- Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs.
- Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address gaps.
- Stay updated on industry trends and best practices in training and development for blue-collar workers.

**What We Need**:

- 3+ years of training experience in Salons or Beauty Training Academies with a focus on
training and development.
- Very high proficiency in hard skills like waxing, threading, facials, clean-ups, pedicures, etc
- Strong communication skills with proven experience of training professionals
- Demonstrated expertise in developing and delivering training content
- Excellent organizational skills with the ability to prioritize and manage multiple tasks
simultaneously.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Passion for delivering exceptional customer experiences and driving continuous improvement.

At Urban Company we are committed to providing equal and fair opportunities in employment and creating
an inclusive work environment. We endeavour to maintain a work environment free from harassment based
on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

Pay: ₹45,000.00 - ₹63,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you have experience in Skin Training ? ( Waxing, Threading etc..)

Work Location: In person

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