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Collection Executive

2 weeks ago

Bengaluru, India Groww Full time

**COMPANY VISION**:
We are making finance simple. For millions in India. Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.

**ABOUT GROWW**:
Groww is India’s fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y CombinatorPosition: Collection Executive.

**Job Role**: Responsible for credit collection of personal loans.

Job Role: Collections Executive

Location: Bangalore

Years of Experience: 1 to 3 years (Freshers are also fine)

Roles & Responsibilities:

- Call Customers and collect personal loan overdue EMI & Charges
- Understand customer queries and try to resolve.
- Update daily achievement to supervisors
- Achieve DRR and monthly targets set by the company
- Ensure to follow proper phone etiquettes and communicate to Customers as per prescribed guidelines

Eligibility:

- Experience in Tele calling, NBFC.
- Good Communication Skills
- Graduation
- DRA certified
- Spoken Language Proficiency: English and any other Indian language.

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Koramangala, Bengaluru, Karnataka 560034: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: One location