Customer Operations(Support)

**Key Responsibilities**: - **Customer Interaction**: - Provide clear and accurate information regarding products, services, and policies. - Address customer concerns and issues in a friendly, professional, and empathetic manner. - Manage high-volume inquiries while maintaining high-quality service. - **Problem Resolution**: - Troubleshoot and resolve...

**Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...

**Key Responsibilities**: - **Customer Assistance**: - Assist customers with product or service issues, troubleshooting, and general questions. - Provide accurate information about products, services, policies, and procedures. - **Problem Resolution**: - Identify and resolve customer issues or concerns efficiently while ensuring a positive experience. -...

**Key Responsibilities**: - Provide accurate product/service information, troubleshooting guidance, and issue resolution. - Manage customer complaints, offering solutions and alternatives within the company’s policies. - Maintain a deep knowledge of the company's products and services to provide informed assistance. - Process customer orders, returns, and...

Felcorp Support - Insurance DivisionModern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors.Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with policy...

Responsibilities - Respond to customer queries in a timely and accurate way. - International Calling experience. - Quick and attentive speaking with the clients. - Identify customer needs and help customers use specific features. - Update our internal database with information about technical issues and useful discussion with the customers. - Follow up with...

Company DescriptionTP is a global digital business services company with a strong presence both globally and locally. We are committed to supporting our communities, clients, and the environment through our work. Our company focuses on delivering advanced, digitally-powered services to help the world's leading brands streamline their operations in...

**Essential Skills** - Planning & Scheduling of team work - Good verbal & written communication skill - Active problem solving skills - Ability to handle pressure - Knowledge of Open Office / MS-Office, Google Map **Desired Skills** - Knowledge about Telecom/Vehicle Electronics - Client call & complaint handling **Role/Responsibilities** - Managing...

Responsibilities - Respond to customer queries in a timely and accurate way. - International Calling experience. - Quick and attentive speaking with the clients. - Identify customer needs and help customers use specific features. - Update our internal database with information about technical issues and useful discussion with the customers. - Follow up with...

Any Graduate. - Minimum 2 years experience in IT Hardware & Networking/Telecom industry in the areas of service delivery and, customer relationship management. - Handling the operations, SI installations and service delivery for all projects based all over India. - Call Logs/register complaints on software. - Resolve the complaints within the mentioned SLA...