UX Researcher
2 weeks ago
Credit Saison India was founded in 2018, and is a subsidiary of Credit Saison Co. Ltd. Japan.
- With the aim of accelerating credit growth in India, it currently offers a range of solutions for Individuals, SMEs, FinTech companies, and NBFCs.
- Design at Credit Saison India is committed to continuously evolving as a mature practice and delivering business-driven solutions that are usable and ethically persuasive.
Role: UX researcher
- As a UX research specialist, you will model research strategies, study user behaviour, and build effective applied inferences to drive the future of our products and services.
**Responsibilities**:
- Develop detailed research strategies
- Construct practical study models to conduct primary and secondary user research
- Prepare screening procedures, test tasks, and discussion guides
- Recruit and arrange the required sample of participants
- Execute relevant research procedures, such as market research, ethnographic research, controlled experiments, usability studies, accessibility studies, beta testing, benchmarking, and surveys.
- Gather and analyse qualitative and quantitative data
- Transform research findings into actionable recommendations by collaborating with designers, product managers, and practice heads
- Communicate research findings to the team and the wider organisation
- Evangelise research
- Ideate, validate and conceptualise structural design solutions
Looking for someone who
- Has proven experience of designing, facilitating and analysing a wide range of research procedures
- Has strong understanding of strengths and limitations of different research procedures
- Has hands on experience using tools required to conduct face-to-face & remote studies
- Is familiar with lean and agile design execution and methodologies
- Has knowledge of design thinking and user centred design research
- Has strong desire for creative problem solving and is detailed oriented
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