International Voice Process

5 days ago

Marathahalli Bengaluru Karnataka, India phoenix info technologies pvt ltd Full time

**Responsibilities**:

- Provide exceptional customer service via inbound and outbound calls in an international voice process.
- Address customer inquiries and resolve issues efficiently and effectively.
- Assist customers in navigating through product features and services.
- Maintain a high level of professionalism and customer satisfaction.
- Document and manage customer interactions accurately in the designated system.
- Collaborate with cross-functional teams to ensure timely resolution of customer issues.
- Stay updated on product knowledge and industry trends to provide accurate information to customers.
- Adhere to company policies and procedures while delivering high-quality service.

**Requirements**:

- Excellent verbal communication skills in English.
- Prior experience in international voice process/customer support is an advantage.
- Ability to handle high call volumes and work in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Flexible to work in rotational shifts and weekends.
- Basic computer skills and familiarity with customer relationship management (CRM) tools.
- Customer-centric attitude with a focus on delivering a positive customer experience.
- Adaptability to changes in processes and procedures.

**Salary**: ₹15,392.46 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Marathahalli, Bengaluru, Karnataka (required)

Ability to Relocate:

- Marathahalli, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9148616397

  • Voice Process

    1 week ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...

  • Voice Process Associate- International Voice Exp

    2 weeks ago

    Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • International Voice Process

    1 week ago

    Marathahalli, Bengaluru, Karnataka, India [24]7.ai Full time

    This is for an interview call with 24-7.ai We are aggressively hiring for International voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) **Benefits**: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from...

  • International Voice Process

    22 hours ago

    Marathahalli, Bengaluru, Karnataka, India [24]7.ai Full time

    This is for an interview call with 24-7.ai We are aggressively hiring for International voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) **Benefits**: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from...

  • International Voice Process Agent

    22 hours ago

    Marathahalli, Bengaluru, Karnataka, India Bangalore Job Hub Full time

    Customer Support - US customer support Process Location: Bellandur,marthahalli, whitefield Bangalore Shift: Rotational US shifts (5 days working, 2 days off) Transport: One-way cab (8 PM - 6 AM, up to 25 km radius) and Two-Way based on company Eligibility: Education: PUC / Graduate Experience: Minimum 6 months in international voice process (No...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India impact pvt Full time

    Role : International Voice Process Experience : Min 1 year of experience Into International Voice Process Location : Bangalore Salary : 40K CTC Education : HSC/Graduation Notice : Immediate Pay: Up to ₹480,000.00 per year **Experience**: - International voice process: 1 year (required) Work Location: In person **Speak with the employer** +91...

  • International Voice Process

    22 hours ago

    Bengaluru, Karnataka, India impact pvt Full time

    Role : International Voice Process Experience : Min 6 Months of experience of International Voice Process Location : Bangalore Salary : Up to 40K Shift : US Shift Education : HSC/Graduation Notice : Immediate Pay: Up to ₹40,000.00 per month **Experience**: - International voice process: 1 year (required) Work Location: In person **Speak with the...

  • International Voice Process

    1 week ago

    Bengaluru, Karnataka, India Hiring Coach Full time

    **Job Title: International BPO Executive - Voice Process** **Location: Kudlu Gate, Bangalore** **Experience: 1-3 years** **Shift Type: 24/7 Rotational (US/UK/Australia)** **We are looking for experienced BPO professionals for an international voice process.** **Responsibilities**: **Handle inbound and outbound international calls** **Deliver excellent...

  • International Voice Process

    1 week ago

    Bengaluru, Karnataka, India CAPFORCE INTEGRATED SERVICES Full time

    Job Description: International Voice Process Executive Company: 24/7 Location: Marathahalli, Bangalore Position: International Voice Process Executive **Salary**: Freshers: ₹18,000 per month Experienced: ₹20,000 - ₹31,000 per month **Job Type**: Full-Time, Rotational Shifts Shift Timing: Rotational Shifts with 2 Rotational Week-Offs Cab...

  • International Voice Process

    2 weeks ago

    Koramangala, Bengaluru, Karnataka, India Arting Digital Private Limited Full time

    **Job Title-** International Voice Process **CTC-** Up to 4.8 LPA **Experience-** 6 months to 1+ years **Location - **Bangalore **Working Mode-** Work from Office **Critical Skills-** Exp in international voice process and upselling, excellent communication skills **Qualification-** Graduate - Any Stream **Eligibility**: Any graduate with 6 months-1...