International Voice Process

3 days ago

Marathahalli Bengaluru Karnataka, India phoenix info technologies pvt ltd Full time

**Responsibilities**:

- Provide exceptional customer service via inbound and outbound calls in an international voice process.
- Address customer inquiries and resolve issues efficiently and effectively.
- Assist customers in navigating through product features and services.
- Maintain a high level of professionalism and customer satisfaction.
- Document and manage customer interactions accurately in the designated system.
- Collaborate with cross-functional teams to ensure timely resolution of customer issues.
- Stay updated on product knowledge and industry trends to provide accurate information to customers.
- Adhere to company policies and procedures while delivering high-quality service.

**Requirements**:

- Excellent verbal communication skills in English.
- Prior experience in international voice process/customer support is an advantage.
- Ability to handle high call volumes and work in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Flexible to work in rotational shifts and weekends.
- Basic computer skills and familiarity with customer relationship management (CRM) tools.
- Customer-centric attitude with a focus on delivering a positive customer experience.
- Adaptability to changes in processes and procedures.

**Salary**: ₹15,392.46 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Marathahalli, Bengaluru, Karnataka (required)

Ability to Relocate:

- Marathahalli, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9148616397

  • Voice Process Associate- International Voice Exp

    1 week ago

    Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • International Voice Process

    1 week ago

    Marathahalli, Bengaluru, Karnataka, India [24]7.ai Full time

    This is for an interview call with 24-7.ai We are aggressively hiring for International voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) **Benefits**: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from...

  • International Voice Process

    2 weeks ago

    Marathahalli, Bengaluru, Karnataka, India [24]7.ai Full time

    This is for an interview call with 24-7.ai We are aggressively hiring for International voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) **Benefits**: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from...

  • International Voice Process Agent

    2 weeks ago

    Marathahalli, Bengaluru, Karnataka, India BangaloreJobHub Full time

    Shift: Rotational US shifts (5 days working, 2 days off) Transport: 2-way cab (up to 20 km radius) Eligibility: Education: PUC / Graduate **Experience**: Freshers: Excellent English communication required Experienced: Minimum 1 year in international voice process (No domestic or non-voice experience) **Salary**: Freshers: ₹18K-₹22K in...

  • International Voice Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India International Center for Strategic Alliances Full time

    **Job Title: International Voice Process Executive**: **Location**: Bangalore **Department**: Customer Support / BPO / Call Center **Job Type**: Full-Time **Shift**: Night Shift / Rotational (based on process) **Experience**: 0-3 Years **Education**: HSC / Graduate / Undergraduate **Job Summary**: We are looking for dynamic and customer-focused individuals...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India impact pvt Full time

    Role : International Voice Process Experience : Min 1 year of experience Into International Voice Process Location : Bangalore Salary : 40K CTC Education : HSC/Graduation Notice : Immediate Pay: Up to ₹480,000.00 per year **Experience**: - International voice process: 1 year (required) Work Location: In person **Speak with the employer** +91...

  • International Voice Process

    1 week ago

    Bengaluru, Karnataka, India Hiring Coach Full time

    **Job Title: International BPO Executive - Voice Process** **Location: Kudlu Gate, Bangalore** **Experience: 1-3 years** **Shift Type: 24/7 Rotational (US/UK/Australia)** **We are looking for experienced BPO professionals for an international voice process.** **Responsibilities**: **Handle inbound and outbound international calls** **Deliver excellent...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India Digital Orbis Creators LLP Full time

    Job Title: International Voice Process (Night Shift) - Fresher Location: Bangalore Eligibility: Any Graduate Experience: Fresher Shift: Night Shift Cab Facility: Available **Job Description**: Looking for enthusiastic freshers to join our International Voice Process team in Bangalore. We have new requirements for international voice process fresher -...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India Genesis HRS Full time

    **Hiring for International Voice Process** Required Experience: Minimum 6 Month in International Voice Process (Customer Support) Job Role: Senior Customer Support Executive (International Voice Process) Required Qualification: Graduate CTC: 4.5 LPA Location: Bangalore Notice: Immediate or Currently Serving Work From Office 24/7 Shifts 5 Days...

  • International Voice Process

    2 weeks ago

    Marathahalli, Bengaluru, Karnataka, India Prodigy Hunters Full time

    Process 1 Optus Voice Education Grad/ Comms 9 to 9.5 GOOD Shift (Australian Shift) Timing 4am -1pm Shift Shift Working Days 5 days working 2 days off Salary Fresher 24k Salary EXP 30k incentive variable pay Cab 2 Way upto 20KM Age 32 BGV YES Location Marathahalli **Salary**: ₹24,000.00 per year **Benefits**: - Provident Fund Schedule: - Day...