Customer Service Executive
5 days ago
**Application Link**:
**Role Overview**:
As a **Customer Service Executive**, you will be the first point of contact for walk-in customers. You’ll guide them through financial solutions, help with documentation, and ensure they have a smooth experience with us.
**What You’ll Do**:
- Welcome and assist customers at the branch
- Understand customer needs and recommend suitable financial products
- Help check eligibility for products like invoice discounting
- Support customers in filling out forms and collecting KYC documents
- Coordinate with sales, credit, and operations teams
- Ensure all work complies with company policies and guidelines
- Collect feedback to improve customer service
**Application Link**:
Pay: ₹300,000.00 - ₹600,000.00 per year
Schedule:
- Day shift
Work Location: In person
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