Customer Support Executive

4 days ago


Thane, India Hexaware Technologies Full time

**Role & Responsibilities**:

- Excellent communication skills required.
- Handling customer complaints also providing them with solutions, upselling, also to retain customers.
- Ability to take Inbound calls & Outbound Calls.
- Ability to work Under pressure.

**In hand Salary upto 35k (Depending on last drawn)**
- Minimum 6 months of International Voice experience. (Customer Service)
- Excellent communication required.
- Flexible with any 5 days working, 2 rotational week.
- Flexible with 24*7 shift. (Any 9 hours of working)

**Base Location: Ghansoli, Navi Mumbai**

**Interview Process**:
HR

Operations

Typing Test

**Mode of Interview - Telephonic**

**Perks and Benefits**:

- Incentives
- Floor rewards and awards
- Performance allowances
- Provident fund
- Mediclaim Insurance

**Hexaware location Boundaries**:
**1.** Ambernath - Ghatkopar (Central Line)

**2.** Thane - Panvel (Trans Harbour)

**3.** Vashi - Chembur (Harbour Line)

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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