Bpo Voice

Company DescriptionTechnotask Business Solutions Pvt Ltd, founded in March 2020, provides omnichannel solutions enhancing customer experiences and driving business excellence. With a rapid expansion to 13 centers across India, Egypt, and the UAE, our diverse team serves over 20 global clients across 48 lines of business. We excel in various industries...

Customer Support- BPO (Voice/Non Voice) Job Location - Ahmedabad Fresher & Experienced with good communication skills can apply Qualification- UG/Graduate Salary- 3.60 to 4.80 CTC + Allowances

We are looking for an experienced and strategic Senior Manager Operations to oversee and drive the success of e-commerce BPO processes (voice and non-voice) with a large headcount. This role demands a leader with a minimum of one year in a Senior Manager role, managing BPO operations, and possessing deep expertise in managing large-scale operations,...

Supervise day-to-day operations and ensure adherence to process workflows, SLAs, and quality standards.- Monitor team performance through KPIs such as AHT, CSAT, TAT, and Accuracy.- Allocate resources effectively to meet client and business requirements.- Ensure consistent delivery of service excellence through continuous monitoring and feedback.- Handle...

Job description **Salary**: ₹10,000.00CTC - ₹14,000.00CTC per month Schedule: - Day shift **Language**: - English (required) - Hindi (required) Schedule: - Day shift - Evening shift - Flexible shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Commission pay - Performance bonus * **Language**: - English...

Job description **Salary**: ₹9,000.00CTC - ₹15,000.00CTC per month **Education**: - 12th **Experience**: - total work: 0 year (required) - Customer service: 1 year (preferred) **Language**: - English (required) - Hindi (required) **Job Types**: Full-time, Regular / Permanent Schedule: - Day shift - Evening shift - Flexible shift - Morning...

**Salary**: ₹9,000.00CTC - ₹15,000.00CTC per month **Education**: - 12th **Experience**: - total work: 0 year (required) - Customer service: 1 year (preferred) **Language**: - English (required) - Hindi (required) **Job Types**: Full-time, Regular / Permanent Schedule: - Day shift - Evening shift - Flexible shift - Morning shift - Night shift -...

Company DescriptionMagnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with over 2000+ staff. Specializing in BPO-BPM services, Contact Centers (Voice/Non-Voice, Email, Chat, Inbound/Outbound), HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, we cater to...

Roles and Responsibilities* Handle customer inquiries and resolve issues via phone calls, emails, or chats.* Process insurance claims, answer questions, and provide solutions to customers.* Meet daily/weekly targets for sales performance and quality metrics.* Maintain accurate records of all interactions with customers.Desired Candidate Profile* 0-1 year of...

Company DescriptionMagnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with over 2000+ staff. We specialize in BPO-BPM services, Contact Centers (Voice/Non-Voice, Email, Chat, Inbound/Outbound), HRO, IT solutions, Utility & Security Management, and Operations & Maintenance. With 1200+...