Associate

2 weeks ago

Pune, India Mercer Full time

.

Pension Administrator, Operations

What can you expect?
- Becoming a part of a high performance team
- Understand the Pension Administration Business
- Taking complete ownership of end to end delivery of the assigned pension administration lifecycle tasks.
- Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via strong operational rigor and delivery. Also ensuring that all compliance and regulatory requirements are met and maintained to Mercer standards.
- Being bold in thinking and bringing innovative solutions to any barriers faced

Through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working.

What is in it for you?
- On day one you'll be eligible for medical insurance (covers covid-19 home quarantine expense), personal accident insurance, group term life insurance
- Colleagues are also eligible for 10 holidays along with 20 earned leaves, 7 sick leaves and 7 casual leaves in a calendar year
- Work from home opportunity in line with the business approved policies
- Dynamic business environment with immense learning opportunities with in this niche domain. Quick thinking and decision making will be put to test each day.

We will count on you to:

- Exceeding customer expectations by delivering business SLAs - Turnaround time, Accuracy, Productivity, NPS,
- Effective/Accurate reporting of key metrics and reviews with relevant stakeholders
- Timely response to all requests received from all stakeholders.
- Good Communication (Written and verbal) and interpersonal skills
- Flexibility and adaptability - as the role will demand to switch between tasks and work on urgent ad-hoc requests
- Willingness to work in shifts

What you need to have:

- Graduate in any field
- Minimum 1-2 years experience overall
- Good Communication (Written and verbal) (Must have)
- Strong command in MS Office tools (especially MS-Excel, MS-Word, Outlook). (Must have)
- Defined Contribution / Defined Benefits technical knowledge (preferred)

What makes you stand out?
- Strong analytical and problem-solving skills
- Ability to work with large quantities of data
- Good communication, collaboration and people skills
- Strong ability to plan and manage numerous processes, people and priorities simultaneously

MERCER

Welcome to brighter

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