
Front Desk Agent
6 days ago
**Work From Office - Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-3:30 AM IST.**
**Role**: Front Desk Executive - ₹ 1,69,000 - 2,40,000 P.A.
**Work Timings**: Mon to Fri - 10:30 AM to 7:30 PM, Sat - 10:30-03:30 PM
**Office/Work Location**: Unogeeks, Flat#101, RK99, House No. 8, 20/RK99/A/1, Pragathi Nagar Rd, Vasanth Nagar Colony, Nizampet, Hyderabad, Telangana 500090
**Education**: B.Tech in Technical Specialisation like CSE/IT/ECE
**Requirements**:
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Minimum education: college degree preferred.
- Handle incoming calls and customer service inquiries with professionalism.
- Provide accurate, valid, and complete information to customers by using the right methods/tools.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Great in Communication Skills.
- Keep records of customer interactions, process customer accounts, and file documents.
**DOJ**: Immediate Requirement
**Contact**: Aslesh - 7702002721
**About Company**
**Unogeeks Software Solutions Pvt Ltd** is the **Top Software Training Institute** which delivers **Best In Class** training in Trending IT Courses.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have Excellent English Communication Skills (Oral and Written)?
**Education**:
- Bachelor's (required)
**Experience**:
- bpo: 1 year (required)
**Location**:
- Hyderabad, Telangana (required)
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