Telecaller - Ops/hindi

7 days ago

Bengaluru Karnataka, India Kazam EV Tech Pvt Ltd. Full time

**Job Description: Technical Telecaller - Ops Team (Public Chargers)**

As a key member of the team, you will contribute to maintaining highoperational standards and addressing customer concerns in a timely and effective manner.

**Key Responsibilities**:

- Customer Interaction: Handle inbound and outbound calls related to public chargers. Gather feedback from users and hosts, ensuring that their concerns are resolved quickly and efficiently.
- Monitoring and Troubleshooting: Continuously monitor the operational status of public chargers, proactively identifying and addressing minor technical issues through calls. Provide basic troubleshooting support to hosts, ensuring mínimal disruption to service.
- Proactive Communication: Act as a liaison between the operations team and other departments. Keep internal teams informed about charger statuses, ongoing issues, and valuable user feedback.
- Issue Resolution: Take ownership of issues, solving them swiftly to reduce downtime for users and maintain smooth operations at charging stations.
- Feedback Collection & Analysis: Actively collect and analyze feedback from users and hosts to drive improvements in service quality. Provide actionable insights to enhance operational processes.
- Reporting: Regularly update the operations team on charger statuses, user concerns, and issue resolution. Prepare reports for continuous improvement and process refinement.

**Required Skills and Qualifications**:

- Language Proficiency: Strong command of English, Hindi, and Kannada to communicate effectively with a diverse range of users and hosts.
- Excellent Communication Skills: Strong verbal and written communication skills for clear interactions with users and team members.
- Problem-Solving Ability: Capable of diagnosing minor technical issues and offering immediate solutions to maintain charger uptime.
- Technical Proficiency: Basic understanding of Microsoft Office Suite (Excel, Word, Outlook) for reporting and documentation purposes.
- Attention to Detail: Ability to closely monitor charger functionality and foresee potential issues before they escalate into major problems.
- Customer Service Focus: A customer-first attitude with the ability to handle inquiries and complaints in a professional, courteous manner.

**Preferred Languages - Hindi & Kannada**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance

Schedule:

- Day shift

Work Location: In person

  • Telecaller - Ops

    2 weeks ago

    Bengaluru, Karnataka, India Kazam EV Tech Pvt Ltd. Full time

    **Job Description: Technical Telecaller - Ops Team (Public Chargers)** As a key member of the team, you will contribute to maintaining highoperational standards and addressing customer concerns in a timely and effective manner. **Key Responsibilities**: - Customer Interaction: Handle inbound and outbound calls related to public chargers. Gather feedback...

  • Hindi Telecaller

    2 days ago

    Bengaluru, Karnataka, India YG Connect Private Limited Full time

    Roles and Responsibilities **Online Loan Application Processing (Hindi Telecaller)** **Role & Responsibility**: - Calling the customers for regarding Loan orders assigned and providing general guidance for the Loan Application updation and collecting the information of pending details who have already applied for loans in the banks. - Gather all important...

  • Hindi Telecalling

    1 week ago

    Bengaluru, Karnataka, India BBS Solutions Full time

    Job Role**:Telecalling Executive** Fresher/Experienced Experience**:Minimum 6 months**in any voice process Good **English**+ Fluent **Hindi** Graduates/PUC Shift timings: 9 Hours Day Rotational Shift 1 Day Rotational Week Off Salary**:17000 - 20000 CTC** Location**:Whitefield/GB Palya/Banashankari** Interested Canddiates can Apply! **Job Types**:...

  • Telecaller- Bilingual

    4 days ago

    Bengaluru, Karnataka, India Pips Technology LLP Full time

    **###Urgent Hiring### Telecaller - Bilingual (English-Hindi/ English-Kannada)** We are seeking skilled Telecallers with proficiency in English and either Hindi or Kannada to join our dynamic team. As a Telecaller, you will play a pivotal role in engaging with customers, promoting our products/services, and ensuring a positive customer...

  • Telecaller

    6 days ago

    Bengaluru, Karnataka, India DGS Technical Services Pvt ltd Full time

    Exciting Career Opportunity! INCA Energy is Hiring We are Hiring Telecallers / Business Development / Tele Sales professionals with 1+ years of experience in telecalling! If you’re a driven communicator, this is your chance to join a dynamic team! Positions: Telecaller / Business Development / Tele Sales Location: Electronic City / Jayanagar,...

  • Telecaller

    2 weeks ago

    Ashoknagar, Bengaluru, Karnataka, India MAVEN SOURCES BUSINESS SOLUTION Full time

    Job Title: Telecaller/Telesales Executive Job Summary We are seeking 10 highly motivated and results-driven Telecaller/Telesales Executives to join our team in Bangalore. As a Telecaller/Telesales Executive, you will be responsible for generating leads, making outbound calls, and driving sales growth. Key Responsibilities - Make outbound calls to...

  • Telecaller

    2 weeks ago

    Bengaluru, Karnataka, India AGP Hr Full time

    **Industry**: Real Estate **Location**: White Field, Bangalore **Experience**: 1-2 Years in Real Estate Telecalling **Responsibilities**: - Make outbound calls to potential clients and explain real estate offerings - Follow up on leads and maintain a strong follow-through with prospects - Provide accurate information and resolve client queries - Maintain...

  • Telecaller

    4 days ago

    Bengaluru, Karnataka, India Solid Performers Private Limited Full time

    Should have passion for working as a telecaller - Should have Excellent Communication and Convincing skills - Should Speak English and Hindi Fluently - Should have a laptop of their own - Should make at least 250 calls in a day Freshers can apply Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...

  • Telecaller

    4 days ago

    Bengaluru, Karnataka, India Solid Performers Private Limited Full time

    Should have passion for working as a telecaller - Should have Excellent Communication and Convincing skills - Should Speak English and Hindi Fluently - Should have a laptop of their own - Should make at least 250 calls in a day Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Work from home Schedule: - Day...

  • Telecaller

    2 days ago

    Bengaluru, Karnataka, India Solid Performers Private Limited Full time

    Should have passion for working as a telecaller - Should have Excellent Communication and Convincing skills - Should Speak English and Hindi Fluently - Should have a laptop of their own - Should make at least 100 connected calls in a day Freshers can apply Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: -...