System Administrator

2 days ago

Remote, India Plate IQ Full time

**About Us**:
Ottimate helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Ottimate, we value: Growth, Customer Focus, Innovation, Accountability, and Communication.

**The Role**

**Key Responsibilities**:
Manage user access and permissions across all organizational software systems (e.g., Salesforce, Slack, Google Workspace, project management tools, etc.)
Maintain a catalog of software licenses and ensure compliance with licensing agreements
Troubleshoot software issues, providing timely support to employees across different departments
Monitor the health and security of software systems, ensuring patches and updates are applied as needed
Collaborate with department heads to ensure software tools are meeting team needs, and recommend new tools or enhancements
Document processes and maintain user guides for internal tools
Decommission access for departing employees and ensure data is secure
Assist with the evaluation, testing, and implementation of new software as the organization grows
Support additional projects and tasks in line with startup culture, including process improvements and team support

**Requirements**:
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
2+ years of experience managing enterprise software and user access
Familiarity with SaaS platforms, cloud services, and user administration
Experience with tools such as Google Workspace, Slack, Salesforce, and other common business software
Knowledge of software license management and compliance
Strong problem-solving skills and the ability to troubleshoot technical issues quickly
Excellent organizational skills with the ability to manage multiple tasks and projects
Experience with onboarding and offboarding processes
Ability to collaborate across departments and communicate technical concepts to non-technical users
Previous experience in a startup environment is a plus
Located in Chennai

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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