E-commerce Executive

2 weeks ago


Kolkata, India Chayam Tea Full time

**Job Role**: Managing and Overseeing the Company's E-commerce division - handling Amazon, Shopify and other E-commerce channels.

**Responsibilities**:

- Driving the sales performance of the e-commerce platform; Managing all online activity in relation to traffic, acquisition, sales, conversion and a/b testing and reporting
- Providing insights on customer shopping trends to support product selection and identify product gaps
- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
- **Cataloguing**:List, Edit and Price products on Amazon, Flipkart, Shopify and other ecommerce channels
- **Order Management**:Work closely with the warehousing team and supervise order processing and monitor dispatch of goods and inventory
- **Reporting**:Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through

**Job Type**: Permanent

**Urgent Hiring**

Pay: ₹20,000.00 - ₹35,000.00 per month

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Can you handle reporting for Shopify/Amazon platforms including sales and payment reconciliation?

**Education**:

- Bachelor's (preferred)

**Experience**:

- E-Commerce: 2 years (required)



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