Current jobs related to Contact Centre Executive - Guindy Chennai Tamil Nadu - ZwickRoell Private Limited

  • Contact Centre Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Triedge Solutions Full time

    Position : Contact Centre Executive **Requirements**: - Excellent communication skills required - Graduates to apply. Pay: From ₹25,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: Remote

  • Team Lead

    7 days ago

    tamil nadu, India NMDCON Full time

    Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

  • Senior Contact Centre Operations Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

    Key Role in a High-Performance Contact CentreThe Call Centre Manager plays a vital role in the success of our high-performance contact centre. This is a leadership position that requires exceptional skills and expertise to drive performance, ensure quality service, and lead a team of experienced professionals.The ideal candidate will be responsible for...

  • Quality Manager Contact Centre

    7 days ago

    tamil nadu, India HCLTech Full time

    We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

  • Team Lead

    10 hours ago

    Chennai, India NMDCON Full time

    Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

  • Team Lead

    7 days ago

    Chennai, India NMDCON Full time

    Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

  • Team Lead

    7 days ago

    Chennai, India NMDCON Full time

    Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

  • Quality Manager Contact Centre

    1 week ago

    Chennai, India HCLTech Full time

    We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

  • Quality Manager Contact Centre

    7 days ago

    Chennai, India HCLTech Full time

    We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same: The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

  • Quality Manager Contact Centre

    10 hours ago

    Chennai, India HCLTech Full time

    We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

Contact Centre Executive

2 weeks ago

Guindy Chennai Tamil Nadu, India ZwickRoell Private Limited Full time

Contact our existing customers and new customers in English speaking countries by telephone
- Customer requests and inquiries are recorded and forwarded to responsible colleagues
- Document the conversation in our database and maintain the addresses and contacts
- Follow the processes as per defined guidelines and ensure the data quality in CRM system.
- Prepare and submit reports at a regular interval

Coordinate with corporate marketing team to implement the initiatives and follow the HQ guidelines.

**Job Type**: Regular / Permanent

**Salary**: ₹400,000.00 - ₹600,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- SIDCO Industrial Estate, Guindy, Chennai 600032.: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (required)

Work Location: One location

**Speak with the employer**
+91 09150071783