Customer Support

2 days ago


Bengaluru, India Career flight consultancy Full time

Job Title - Customer Support

**Job Description**:
Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do

you strive to create business-centric solutions that drive measurable results? Does coordinating across teams’ sound exciting? If so,

we are looking to hire customer support executives, to build and manage programs that improve the customer experience.
- Attend incoming calls from customers and help them with their queries
- Welcome call to the new onboarded customers

25-35k per month
- Help the customers with onboarding, KYC and product listing
- Build good relationship with the sellers
- Work directly with leadership to drive improvements in Customer Support
- Work with operations team and leadership to establish highest level standards and processes

Desired skills and experience:
Qualification - Graduate

listings etc.
- 2 + years of experience in customer support
- Preferably from ecommerce back ground.
- Excellent communication skills
- Preferred Language - English & Hindi | English & Kannada |English & Tamil|
- Multilingual will have added advantage
- Ability to multi-task and work independently and as a team

Basic proficiency in Microsoft Word / Excel / Power point

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- E-Commerce: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX


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