Client Service Associate

1 week ago

Gurgaon, India Devasyah Studios Full time

Maintains customer relationship by responding to inquiries; documenting actions.

Prepares for customer inquiries by studying market, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers’ accounts.

**Customer Service Associate Qualifications / Skills**:

- Informing others
- Data entry skills
- Organization
- Analyzing information
- Verbal communication
- Reporting skills
- Managing processes
- Customer focus
- General consulting skills
- Multi-tasking

**Salary**: ₹11,438.94 - ₹35,305.82 per month

Schedule:

- Day shift
- Flexible shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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