Indoor Marketing

3 days ago

Chennai Tamil Nadu, India Quest Certification (P) Ltd Full time

We are looking for a motivated representative to join our team. The inside representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth process.

To be successful as an inside customer support representative you should be able to build instant rapport and achieve customer satisfaction. A top inside customer support representative should also be very competitive and a good listener.

**Customer Support Roles and Responsibilities**:

- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying the opportunities.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.

**Customer Support Roles and Responsibilities**:

- 1-2 years experience/freshers.
- Previous experience in an outbound call center or a related sales position preferred.
- Proficiency in Microsoft Office.
- Excellent communication skills.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Ability to achieve targets.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Marketing: 1 year (preferred)

Work Location: In person

Expected Start Date: 18/09/2024

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