Order Processing Executive

5 days ago

Gurugram Haryana, India Wroffy Technologies pvt ltd Full time

**Responsibilities**:
1. Handle end-to-end order processing for IT products/services.

2. Review orders for completeness, accuracy, and compliance with company policies.

3. Review and verify incoming orders for accuracy and completeness.

4. Coordinate with sales, finance, and operations teams to ensure seamless order fulfillment.

5. Maintain accurate records of all transactions and customer interactions.

6. Identify and resolve discrepancies or issues in the order lifecycle.

7. Provide clear communication regarding any order delays, shipping issues, or changes.

8. Collaborate with Sales team to ensure smooth and timely order fulfillment.

9. Maintain and update order records in the system, ensuring all information is accurate and up to date.

10. Prepare and send order confirmations, invoices, and shipping details.

11. Investigate and resolve order discrepancies, including shipping issues, incorrect orders, and returns.

12. Handle complaints professionally and escalate issues when necessary.

13. Ensure that orders are processed in a timely and efficient manner.

**Responsibilities**:
1. Handle end-to-end order processing for IT products/services.

2. Review orders for completeness, accuracy, and compliance with company policies.

3. Review and verify incoming orders for accuracy and completeness.

4. Coordinate with sales, finance, and operations teams to ensure seamless order fulfillment.

5. Maintain accurate records of all transactions and customer interactions.

6. Identify and resolve discrepancies or issues in the order lifecycle.

7. Provide clear communication regarding any order delays, shipping issues, or changes.

8. Collaborate with Sales team to ensure smooth and timely order fulfillment.

9. Maintain and update order records in the system, ensuring all information is accurate and up to date.

10. Prepare and send order confirmations, invoices, and shipping details.

11. Investigate and resolve order discrepancies, including shipping issues, incorrect orders, and returns.

12. Handle complaints professionally and escalate issues when necessary.

13. Ensure that orders are processed in a timely and efficient manner.

**Requirements -**

Must have 1-3yrs of experience into the same domain

**Why you should Join our Company?**
- 5 days working (Weekends are for fun)
- 9 hours working (Since you have a LIFE beyond work
- Fun at work (your mental health is as important as your Physical health)
- Salary On time (we don't make you wait for your hard-earned money)

**Why you should Join our Company?**
- 5 days working (Weekends are for fun)
- 9 hours working (Since you have a LIFE beyond work
- Fun at work (your mental health is as important as your Physical health)
- Salary On time (we don't make you wait for your hard-earned money)

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,853.32 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Work Location: In person

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