Payment Processing Representative
4 days ago
The Payment Processing Officer is responsible for managing all types of financial transactions, including cash payments, Real-Time Gross Settlement (RTGS), National Electronic Funds Transfer (NEFT), and other banking operations. This role ensures efficient, accurate, and secure transaction processing while maintaining excellent customer service and adherence to banking regulations.
**Key Responsibilities**:
**Payment Processing**:
- Handle cash deposits and withdrawals accurately.
- Process RTGS and NEFT transactions for high-value and time-sensitive payments.
- Assist customers with IMPS (Immediate Payment Service) and other digital fund transfer methods.
- Verify and post cheques, drafts, and other financial instruments.
**Cash Handling**:
- Manage cash inflow and outflow, ensuring accuracy and maintaining daily cash limits.
- Balance the cash drawer at the end of each shift and prepare daily reports.
- Deposit surplus cash in the branch vault and withdraw cash for replenishment as needed.
**Compliance and Verification**:
- Verify KYC (Know Your Customer) documents for all payment and fund transfer requests.
- Adhere to regulatory requirements, including anti-money laundering (AML) and fraud prevention measures.
- Ensure accurate documentation and approval for large transactions and special requests.
**Record Maintenance**:
- Maintain records of all payments, fund transfers, and cash handling activities.
- Ensure timely submission of reports, including RTGS/NEFT reconciliation and audit logs.
- Assist in preparing daily, monthly, and quarterly transaction reports.
**Tools and Systems**:
- Banking software for RTGS/NEFT transactions (e.g., Finacle, TCS BaNCS, etc.).
- Cash counting machines and reconciliation tools.
- Secure online banking platforms and payment gateways.
**Skills and Qualifications**:
**1. Education**:
- High school diploma or equivalent (required).
- Bachelor’s degree in Finance, Business Administration, or a related field (preferred).
**2. Experience**:
- Prior experience in cash handling or payment processing in a banking environment (preferred).
- Familiarity with RTGS, NEFT, and other payment systems.
**3. Skills**:
- Strong numerical aptitude and attention to detail.
- Knowledge of banking regulations and digital payment platforms.
- Excellent customer service and communication skills.
**4. Personal Attributes**:
- Trustworthiness and confidentiality.
- Ability to work under pressure and meet deadlines.
- Problem-solving and analytical skills.
Pay: ₹20.71 - ₹24.94 per hour
Schedule:
- Fixed shift
**Experience**:
- Banking: 1 year (required)
- Microsoft Excel: 1 year (preferred)
Work Location: In person
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