Back Office Executive

**Position Summary**:
As a Back Office Executive, you will play a critical role in supporting the operational functions of our company, ensuring that all documentation is processed, filed, and maintained accurately and in compliance with company procedures.

**Key Responsibilities**:
**Document Management**:

- **Travel Documentation**: Manage and process all incoming and outgoing **travel-related documents**, including bookings, itineraries, visa documentation, and customer travel plans, ensuring accuracy and compliance with internal guidelines.
- **Purchase Invoices & Payments**: Handle **purchase invoicing**, including generating, verifying, and filing purchase orders and invoices related to services and other company purchases.
- Ensure **timely processing** and **filing** of all financial and operational documents related to payments, billing, and purchases, while maintaining meticulous records for reference.
- Maintain and update accurate records of all **documents**, both physical and electronic, ensuring they are easily accessible when needed by other departments.

**Filing & Record Keeping**:

- Maintain a **well-organized filing system** for all types of documentation, ensuring that both digital and physical files are kept up-to-date and easily retrievable.
- Ensure that all **records** are archived, stored, and disposed of in compliance with **legal and company requirements** for data retention.
- Regularly **audit the filing system** to ensure that all documents are categorized and stored correctly and follow a consistent filing structure.

**Data Entry & Reporting**:

- Accurately **input data** into relevant databases and management systems for tracking purposes (e.g., purchase orders, invoices, customer travel details).
- Generate regular **reports** on document status, payment cycles, or any administrative concerns for the management team.
- Assist in the **preparation of reports** related to document processing, billing status, travel plans, and invoicing.

**Communication & Coordination**:

- Act as the point of contact for **internal teams** regarding any document-related inquiries, assisting with the provision of necessary paperwork or information.
- Communicate and collaborate with **vendors, suppliers**, and **service providers** to ensure that all necessary documents are received on time.
- Coordinate with other departments (Sales, Marketing, Operations) to ensure proper documentation is available for client or business needs.

**Problem-Solving & Issue Resolution**:

- Proactively identify and resolve any discrepancies or issues related to **document management**, invoice processing, or filing systems.
- Work closely with management to address any challenges related to documentation or administrative processes and suggest improvements where applicable.

**Qualifications**:

- **Experience**: At least 1-2 years of experience in a **back office administrative role**, preferably in the travel, hospitality, or tourism industry. Experience with **documentation handling**, **data entry**, and **invoice processing** is essential.
- **Strong Organizational Skills**: Ability to **multitask** and manage multiple tasks simultaneously while maintaining a high level of organization and attention to detail.
- **Communication Skills**: Excellent verbal and written communication skills. Ability to effectively interact with internal teams and external stakeholders.
- **Computer Proficiency**: Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with **document management systems** or **CRM tools**.
- **Attention to Detail**: High level of accuracy and attention to detail, especially when managing documents or data entry tasks.
- **Time Management**: Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- **Team Player**: Collaborative and flexible attitude, willing to assist in different aspects of the business when required.
- **Bachelor's Degree** in Business Administration, Hospitality, Travel, or a related field is preferred but not mandatory.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person