Marketplace Operations Executive

3 days ago

Chennai, India GoFrugal Technologies Full time

You're the catalyst for smoother marketplace operations, single point of contact for buyers and sellers in a marketplace. While sellers concentrate on servicing orders, your tireless contribution puts a smile on all stakeholders (buyer, seller, marketplace and technology provider).

**Roles and responsibilities**:
**Create, review and publish compelling content**
- Work with internal and external teams on the smooth onboarding of a seller through the onboarding process with compatibility, and catalogue complaint check of the seller
- Work with sellers and logistic partners to monitor and facilitate on-time order fulfillment as per the standards of the marketplace to ensure a good buyer experience
- Facilitate the issue resolution mechanism between the buyer apps and sellers on returns and refunds to ensure the right dispute resolutions as per the marketplace SLAs
- Work with buyer apps to get an on-time settlement as per SLAs, and verify the payouts done on each cycle to ensure zero discrepancies. Also, support the finance team in processing on-time settlements
- Communicate the important expectations/SLAs of the Marketplace for the seller to adhere to and work with sellers on their adherence to any new agreement change/Policy releases by ONDC and GOFRUGAL
- Prepare and maintain a dashboard on the on-boarding metrics, order fulfillment metrics, issue resolution metrics, and settlement metrics to help all the stakeholders to take faster decisions

**You will not fit in the role if**
- You are an individual rock star performer and not a team player
- You cannot collaborate with intense engagement with the right people at the right time for the right solution
- You need someone to follow up on your work and not a good self-learner and find it difficult to go an extra mile
- You do not enjoy continuous feedback and learning
- You feel like a victim in every challenge raised by customers or partners
- You love blaming others instead of seeking help to get the job done when it matters
- You are afraid to raise challenges at work even if it's your senior
- You feel daily stand-ups, weekly reviews and course correction are too much pressure
- You just want a 9 to 5 job

  • Marketplace Executive

    5 days ago

    Guindy, Chennai, Tamil Nadu, India Spark Enterprises Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    About the CompanyOur client is a fast-growing bicycle brand/chain with retail and online presence across India. The company is expanding aggressively in the e-commerce space and is looking for a Marketplace Executive to manage online product listings, catalogs, and day-to-day marketplace operations across Shopify, Amazon, Flipkart, and other...

  • Marketplace Executive

    6 days ago

    Chennai, Tamil Nadu, India SILAII Full time

    **Job description** **Join SILAII as a Marketplace Executive - Amazon & Flipkart** **About Us**: SILAII is India’s leading premium sculpture brand. We specialize in creating fine-crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship and make grand sculptures accessible for personal...

  • Marketplace Executive

    2 weeks ago

    Guindy, Chennai, Tamil Nadu, India Spark Enterprises Full time

    **About the Company** Our client is a **fast-growing bicycle brand/chain** with retail and online presence across India. The company is expanding aggressively in the e-commerce space and is looking for a **Marketplace Executive** to manage online product listings, catalogs, and day-to-day marketplace operations across **Shopify, Amazon, Flipkart, and other...

  • Marketplace Executive

    2 weeks ago

    Adyar, Chennai, Tamil Nadu, India SILAII Full time

    **Marketplace Executive - Amazon & Flipkart** **Location**:Chennai, Tamil Nadu **Job Type**:Full-time, Permanent **Department**:E-Commerce **Work Mode**:On-site **Shift**:Day Shift **Experience**:6 months to 2 years **Hiring Status**:Immediate **About SILAII** SILAII is India’s leading premium sculpture and home décor brand, specialising in...

  • Amazon Marketplace Executive

    9 hours ago

    Chennai, Tamil Nadu, India beBeeEcommerce Full time ₹ 60,00,000 - ₹ 80,00,000

    We're seeking a highly skilled Ecommerce Specialist to drive growth and performance in our Amazon marketplace team.The ideal candidate will have a proven track record of success on Amazon (USA marketplace), with hands-on experience in listings optimization and PPC campaign management.

  • Marketplace Intern

    17 hours ago

    Adyar, Chennai, Tamil Nadu, India SILAII Full time

    **Marketplace Intern - Amazon & Flipkart** **Location**: Chennai, Tamil Nadu **Type**: Full-Time **Department**:E-Commerce **Experience**: 0.6 - 2 years in marketplace operations (Amazon, Flipkart, etc.) **About SILAII** SILAII is India’s leading premium sculpture brand, dedicated to turning cherished memories into timeless works **Role...

  • Operation Executive

    7 days ago

    Chennai, India sustenance marketplace pvt ltd Full time

    Responsibilities Monitor and report on operational performance Manage and coach the operational team Assist in developing the annual projection and requirement of supplies. **Qualifications**: Bachelor's Degree or equivalent experience Previous experience in operations Work experience of 1-2 years Office location - T-Nagar. **Salary**: From ₹16,000.00...

  • Marketplace Trust Associate

    2 weeks ago

    Chennai, India Poshmark Full time

    As a Marketplace Trust Associate you will be the front-line, ensuring and maintaining the quality and policy adherence of contents on Poshmark. This is a unique and exciting opportunity to develop a new team and to have a significant impact on the Poshmark marketplace and user experience. - Job skills and Qualifications_ - Freshers only. - Investigative...

  • Associate I, Marketplace Safety, Marketplace

    6 days ago

    Chennai, Tamil Nadu, India Poshmark Full time

    Job Description: Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and over a million sellers, Poshmark brings together a vibrant community everyday to express themselves and share their love of fashion. Do you love justice and making this world a better place? If...

  • Fashion Marketplace Risk Manager

    9 hours ago

    Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 24,00,000

    About Us:Our team seeks a skilled professional to manage a team of associates and systems that identify and respond to marketplace risks.Job Overview:We are looking for an experienced leader who can foster a collaborative, optimistic, and resilient team environment. The successful candidate will be responsible for managing a team of associates and related...