Debt Collection Officer

1 day ago

HSR Layout Bengaluru Karnataka, India Inspiring Touch Full time

**Overview**:
**Responsibilities**:
1. **Debt Recovery**:

- Maintain accurate records of all communication and payment arrangements with clients.
- Utilize negotiation and persuasion skills to recover payments and resolve disputes effectively.
- Monitor accounts to identify delinquent payments and take appropriate actions to recover outstanding debts.

2. **Customer Relationship Management**:

- Build and maintain positive relationships with clients to facilitate the debt recovery process.
- Respond promptly and professionally to customer inquiries and concerns regarding their outstanding debts.
- Provide clear and concise information to clients regarding their payment obligations and available payment options.

3. **Documentation and Reporting**:

- Prepare and maintain detailed reports on debt collection activities, including payment status and progress updates.
- Ensure all documentation related to debt recovery activities is accurate and up-to-date.
- Generate periodic reports for management review, highlighting key performance indicators and areas for improvement.

4. **Compliance**:

- Adhere to all legal and regulatory requirements governing debt collection practices.
- Stay informed about changes in debt collection laws and regulations and ensure compliance with industry standards.
- Handle sensitive customer information in accordance with data protection regulations.

5. **Continuous Improvement**:

- Identify opportunities for process improvements to enhance the efficiency and effectiveness of debt collection activities.
- Share best practices and collaborate with team members to achieve departmental goals.
- Participate in training sessions and professional development programs to enhance skills and knowledge in debt collection techniques.

**Qualifications**:

- Bachelor’s degree Business Administration, or a related field.
- Proven experience of 2-3 years in payment recovery or debt collection.
- DRA (Debt Recovery Agent) certification is an added advantage.
- Strong negotiation and communication skills.
- Excellent interpersonal skills with the ability to build rapport with clients.
- Detail-oriented with strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Knowledge of relevant laws and regulations governing debt collection practices

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person

  • Debt Collection Officer

    1 day ago

    Bengaluru, Karnataka, India YG Connect Pvt Ltd Full time

    **Roles & Responsibilities** - Negotiate payment plans and repayment schedules with customers - Resolve disputes or conflicts related to payments - Maintain accurate records of customer interactions and transactions - Monitor customer accounts to ensure timely payments and prevent overdue debts - Identify and address any issues or reasons for non-payment -...

  • Debt Collection Officer(Male)

    2 weeks ago

    Bengaluru, Karnataka, India YG Connect Pvt Ltd Full time

    **Field Collection Executive** - **Responsibilities**_ 1)Keep track of assigned accounts to identify outstanding debts Plan course of action to recover outstanding payments 2)Locate and contact debtors to inquire of their payment status Negotiate payoff deadlines or payment plans 3)Handle questions or complaints Investigate and resolve...

  • Debt Collections

    2 weeks ago

    Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH works on Six-Sigma standards backed by its core management team who carries decades of experience in BPO industry The company has enhanced its services towards various other industries like Ed-tech E-commerce FMCG Aggregators Real-estate builders and many more With state-of-the-art technology and infrastructure VCATCH provides...

  • Collection Executive/ Debt Recovery Agent

    1 week ago

    Bengaluru, Karnataka, India YG Connect Private Limited Full time

    2)Investigating Debtor Profiles: They research and analyze debtor profiles to understand their financial situation, payment history, and ability to repay debts. 3)Negotiating Payment Arrangements: Debt recovery officers negotiate payment terms and arrangements with debtors, aiming to secure timely repayments or settlements. 4)Advising on Financial Matters:...

  • Collection Officer

    2 weeks ago

    Bengaluru, India Team Search LLP Full time

    **Job Title: Collection Officer** **JOB DESCRIPTION**: We are searching for a bold and conscientious Collections Officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. **Responsibilities**: - Improve...

  • Debt Collection Officer

    2 weeks ago

    Bengaluru, India YOUNGSTERS GROUP Full time

    Visiting clients and informing them of unpaid debts - Handle client grievances about unpaid debts and provide timely response - Clear up any client confusion about product policies and agreements - Searching publicly available databases and documents to locate defaulters - Initiating legal and repossession proceedings if debt recovery fails **Salary**:...

  • Collections Officer

    3 weeks ago

    Bengaluru, Karnataka, India Varthana Full time

    Job DescriptionCompany DescriptionVarthana provides loans and support to affordable private schools in India, aiming to improve access to quality education for low-income and emerging middle-class families. Varthana partners with education entrepreneurs who are dedicated to enhancing education in low-income communities. These entrepreneurs are often...

  • Collections Officer

    4 days ago

    Bengaluru, India Varthana Full time

    Company Description Varthana provides loans and support to affordable private schools in India, aiming to improve access to quality education for low-income and emerging middle-class families. Varthana partners with education entrepreneurs who are dedicated to enhancing education in low-income communities. These entrepreneurs are often ex-educators with...

  • Collections Executive- Accounts

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India AdOnMo Full time

    Managing Accounts receivables collections - Understanding the AR outstanding and coordinating internally with sales team - Follow up and coordination for collections with clients and discussing overdue bills after reviewing the outstanding and ageing - Advising and maintaining schedule of customer payment records - Resolution to client queries - coordination...

  • Collections Officer

    6 days ago

    Bengaluru, India Varthana Full time

    Job Description Company Description Varthana provides loans and support to affordable private schools in India, aiming to improve access to quality education for low-income and emerging middle-class families. Varthana partners with education entrepreneurs who are dedicated to enhancing education in low-income communities. These entrepreneurs are often...