Tele Caller Executive

3 days ago

Indiranagar Sec Lucknow Uttar Pradesh, India UP24 NETWORK Full time

**Telecaller Job Description**

Job Title: Telecaller

Company: RYTCLIQ PRODUCTION HOUSE

Department: Sales & Marketing

Location: LUCKNOW

Employment Type: Full-timeJob Summary

Key ResponsibilitiesOutbound Calling
- Make proactive calls to prospective clients using provided contact lists
- Introduce company products and services following established scripts
- Identify potential leads and convert them into sales opportunitiesrazorpay+1

Customer Engagement
- Handle inbound customer inquiries professionally and efficiently
- Address customer questions, concerns, and objections in a persuasive manner
- Build and maintain positive relationships with existing and potential clientsfactohr+1

Sales & Lead Generation
- Meet or exceed daily, weekly, and monthly call targets
- Generate qualified leads for the sales team
- Close sales deals over the phone when applicable
- Follow up on leads to nurture relationships through the sales funnelhyresnap+1

Administrative Tasks
- Maintain accurate call records and customer information in CRM systems
- Update customer databases with relevant contact details and interactions
- Prepare daily progress reports and activity summaries
- Document all successful and unsuccessful sales attemptsbetterteam+1

Team Collaboration
- Attend regular team meetings to discuss progress and targets
- Collaborate with sales and marketing teams to align strategies
- Provide feedback to improve products, services, and processesbusiness.linkedin+1

Required QualificationsEducation & Experience
- **Minimum**: High school diploma or equivalent
- **Preferred**: Bachelor's degree in any field
- Previous experience in telecalling, telemarketing, or customer service roles preferredfactohr+1

Technical Skills
- Basic computer literacy and proficiency in MS Office
- Experience with CRM software and telephone systems (advantage)
- Data entry skills for maintaining customer recordsrazorpay+1

Essential Skills
- **Excellent verbal communication** skills in English and local languages
- **Strong persuasion and negotiation** abilities
- **Active listening** skills to understand customer needs
- **Resilience** to handle rejections professionally
- **Time management** and multitasking capabilitiesbetterteam+1

Key Performance Indicators (KPIs)
- Number of calls made per day (target: 80-120 calls)
- Lead conversion rate and sales targets
- Customer satisfaction scores
- Call quality and professionalism metricshyresnap+1

Working Conditions
- **Shift Timing**: 10am to 6pm
- **Work Environment**: Office-based with telephone
- Updated resume
- Cover letter highlighting relevant experience
- Contact references from previous employers

**Documents Required**: Aadhar Card, PAN Card, Educational Certificates, Bank Account Detailsjobhai+1
- we are an equal opportunity employer committed to diversity and inclusion in the workplace._

Pay: From ₹10,000.00 per month

Work Location: In person

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