Field Service Trainee

2 days ago


Kolkata West Bengal, India Cytiva Full time

**Be part of something altogether life-changing**

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The **Field Service Trainee** for Cytiva is part of the India Equipment services organization located in **Pune/Ahemdabad/Kolkata** and will be a Remote customer facing role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

**In this role, you will have the opportunity to**:

- Will accompany the service engineers and help them in pre-installation work, equipment demo & other service activities. This will involve travel within the city and outside as well.
- Will ensure the delivery of operations - installing, troubleshooting, planned maintenance of the various range of Single use and Chromatography Equipment sold by CYTIVA Life Science to the customers in Biopharmaceutical Industries.
- Required to attend independently or with a trained engineer and close the service calls as per CYTIVA Service Quality.
- Support the team in service documentation work & be an active contributor.

**The essential requirements of the job include**:

- Bachelor’s degree in biotechnology / Instrumentation /Electrical / Mechanical / Electronics/ Electrical & Telecommunications Engineering
- Ability to learn quickly & demonstrate independent working straits
- Interface and gel with both internal team members and external customers.
- Should have knowledge about the basic tools used for service and repairs
- Fluency in English language.
- Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, travel.
- Be a team player

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

**Who you are**
- Bachelor's Degree / Diploma in Instrumentation/ Electrical/ Electronics/ Electrical & Tele-Communications Engineering fresh passed out from Institution.
- Ability to learn the service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems.
- Interface and gel with both internal team members and external customers.
- Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, revenue forecasting, travel.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.


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