Account Executive
5 days ago
Key Responsibilities:
- Coordinate with customers to schedule production timelines and communicate any changes or updates.
- Create detailed production plans and work closely with the production department to ensure alignment with customer orders and timelines.
- Coordinate with logistics and transporters to ensure timely delivery of goods.
- Prepare packing lists, invoices, and Certificates of Analysis (CoA) for shipments.
- Ensure that products meet specified quality and dimension standards; verify measurements accurately.
- Handle customer inquiries, complaints, and after-sales issues in a professional manner, ensuring complete customer satisfaction.
- Prepare daily, weekly, and monthly MIS (Management Information Systems) reports to track performance and key operational metrics.
- Monitor KPI (Key Performance Indicators) to evaluate service levels, delivery timelines, and overall customer satisfaction.
- Work collaboratively with the production and logistics teams to ensure seamless coordination from order to delivery.
Pay: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Expected Salary
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 15/01/2025
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