Operations Executive

5 days ago

Panipat, India Hammer Lifestyle Full time

**Key Responsibilities:Order & Inventory Management**:

- Process and fulfill online orders efficiently across multiple platforms.
- Monitor stock levels and coordinate with the warehouse team for replenishments.
- Ensure accurate and timely order dispatch with proper tracking updates.

**Marketplace & Website Management**:

- Maintain product listings, pricing, and descriptions on e-commerce platforms (Amazon, Flipkart, Shopify, etc.).
- Optimize product visibility using keywords, images, and engaging content.
- Handle new product uploads, stock updates, and price changes.

**Logistics & Customer Support**:

- Coordinate with logistics partners for timely deliveries and order tracking.
- Address customer inquiries, complaints, and return/refund requests.
- Minimize order cancellations and returns by ensuring accurate fulfillment.

**Sales & Performance Analysis**:

- Track sales data, prepare reports, and suggest improvements.
- Monitor competitor activity and pricing strategies.
- Identify areas for operational efficiency and cost reduction.

**Promotions & Compliance**:

- Support in running promotional campaigns, deals, and discounts.
- Ensure compliance with platform policies, including pricing and inventory regulations.
- Work closely with the marketing team for product launches and promotions.

**Skills & Qualifications**:

- **Education**: Graduate in Business, E-commerce, or related field.
- Strong knowledge of online marketplaces (Amazon, Flipkart, Myntra, etc.).
- Proficiency in Excel, Google Sheets, and order management tools.
- Excellent coordination, communication, and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.

Pay: ₹10,257.99 - ₹17,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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