Call Center Agent

**Overview** **Duties** - Answer incoming calls and respond to customer inquiries - Make outbound calls to follow up on customer concerns or concerns - Provide information about products or services - Maintain a high level of professionalism and customer service at all times - Document all call information according to standard operating...

A Call Center Executive handles customer interactions calls to resolve issues, provide product info, and ensure satisfaction, focusing on timely, accurate responses, updating CRM records, meeting targets, and escalating complex problems, requiring strong communication, problem-solving, and patience. - **Issue Resolution**: Identify needs, resolve complaints,...

A Call Center Executive handles customer interactions calls to resolve issues, provide product info, and ensure satisfaction, focusing on timely, accurate responses, updating CRM records, meeting targets, and escalating complex problems, requiring strong communication, problem-solving, and patience.Customer Interaction: Answer/make calls, emails, chats;...

A Call Center Executive handles customer interactions calls to resolve issues provide product info and ensure satisfaction focusing on timely accurate responses updating CRM records meeting targets and escalating complex problems requiring strong communication problem-solving and patience Customer Interaction Answer make calls emails chats provide info...

**Job Summary** - **Customer service**: Answering customer calls and providing information and assistance - **De-escalation**: Helping dissatisfied customers and de-escalating situations - **Product information**: Informing customers about new products, services, and policies - **Troubleshooting**: Guiding customers through troubleshooting and navigating the...

Newly start up "CALL TAXI" company in Salem. **Job Types**: Full-time, Fresher **Salary**: ₹6,000.00 - ₹10,000.00 per month **Benefits**: - Commuter assistance - Flexible schedule - Internet reimbursement - Leave encashment - Life insurance Schedule: - Day shift - Fixed shift - Morning shift - Night shift - Rotational shift - Weekend availability -...

Interview Mode : Weekend Walkin DriveInterview Date : 13-Dec-25 (Mumbai Powai)Role : Service DeskExperience : 2 to 6 Years Location : Mumbai Role descriptions :Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

Interview Mode : Weekend Walkin DriveInterview Date : 13-Dec-25 (Mumbai Powai)Role : Service DeskExperience : 2 to 6 Years Location : Mumbai Role descriptions :Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

**Microsoft Teams interviews only, must have Webcam for interview** **engagement will be extended beyond 6/30, possibly 6-12+ months** Position responsible for technical support of the Verizon Virtual Contact Center (VCC) Solution and its integration with Microsoft Dynamics. The systems support the VDOT Customer Service Center (CSC) and all 31 Residency...

Role: AI EngineerExperience: 1–3 yearsLocation: Mumbai / Bengaluru / Gurgaon (Hybrid: 3 days/week in office)Remote option for exceptional candidates.About the RoleWe’re building production-grade AI workflows and agentic applications that power real user experiences. As an AI Engineer, you’ll ship features end-to-end—from prompt design and evaluation...