Jr. Customer Support Executive

1 week ago

Ahmedabad Gujarat, India Techno Controls Full time

As a Customer Support Executive at Techno Control, your primary objective is to provide timely and effective support to our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our products and services. You will serve as the primary point of contact for customer inquiries, troubleshooting technical issues, coordinating with internal teams to resolve complex problems, and proactively engaging with customers to understand their needs and preferences.

Key Responsibilities:

- **Customer Interaction and Issue Resolution**:

- **Product Knowledge and Training**:

- **Customer Relationship Management**:

- **Documentation and Reporting**:

- **Continuous Improvement**

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift

Application Question(s):

- What is your Current CTC?
- What is Your Expected CTC?
- What is your Notice Period?

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Minimum: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 07086642799

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