Telemarketer

6 days ago

India Caliber Consultant Full time

TelemarketerRSS Feed

Must Have experience in Portea
Excellent communication skills are crucial.

Principal Duties and Responsibilities:
Sales related responsibilities
- Call on the data and convert it into sales.
- Create new client base for the organization.
- Attending to the inbound calls and converting them into sales.

Schedule appointments for patients/clients:

- Answer telephone promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into the CRM (address, telephone number, name of insurance or self-pay status etc.)
- Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
- Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
- Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork.
- Remind caller of cancellation/rescheduling.
- Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.

Act as a liaison for the patients/clients and the Center:

- Direct calls to other departments as needed.
- Use sound judgment in handling calls, especially with upset patients.
- Understanding of when to escalate calls to the senior authorities.

Service patients:

- Make reminder calls as requested.
- Make calls to reschedule appointments when necessary.
- Aid with mailings and other projects as call volume permits.

Other reasonably related duties as assigned by supervisor or manager.
Qualifications:

- Graduate. Associate degree or related healthcare certification preferred.
- One year of experience in customer service and/or related clinical environment; working knowledge of
- Experience- 2 - 5 Years- Salary- 1 Lac 50 Thousand To 3 Lac P.A.- Industry- Sales & Marketing / Business Development/telecaller- Qualification- Other Bachelor Degree- Key Skills- Healthcare Telecaller communication Healthcare Consultant Telemarketer BPO Call Center ExecutiveAbout Company
- Company Namevesta care
- About Company- Vesta Elder Care services embodies integrity, professionalism and care provided by highly trained caregivers especially certified to provide empathetic and loving support to its patrons. Vesta puts a lot of emphasis on the quality of service by handpicking its staff through a rigorous process of selection and training.- Contact Person- Priya- Mobile +91-XXXXXXXXXX

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