Sales and Support

7 days ago

Bengaluru, India Career flight consultancy Full time

Sales Support Specialist Responsibilities:

- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Scheduling customer meetings and conferences.
- Reporting any unusual activity to your supervisors.

Sales Support Specialist Requirements:

- A high school diploma or equivalent.
- A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills.
- An understanding of sales principles and customer service practices.

**Salary**: Up to ₹35,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- sales support: 1 year (required)

**Language**:

- Hindi (required)

**Speak with the employer**

+91 8714082805

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