IT Officer

**INTERNAL JOB DESCRIPTION**

**INTERVENTION **:IT

**DESIGNATION **:IT Officer

**REPORTING TO **:Manager IT

**ROLE DESCRIPTION**

IT Systems Administrator Technical Support & Coordination (Linux)

**Job Brief**:

- We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
- Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
- Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
- You should be able to support any escalation from your internal team.

**Responsibilities**:

- Install and configure software and hardware
- Manage network servers and technology tools
- Installation of CentOS 6.8, CentOS 7, Ubuntu 14.04, Ubuntu 20.04, mint 18.3, Windows
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Follow internal technical documentation, manuals, and IT policies
- Partner with internal and external partners to communicate project status, activities, and achievements
- Own projects, solutions, and key responsibilities within a larger business initiative
- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates, support internet, intranet, LANs, WANs, and network segments
- Managing user accounts & groups.
- Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
- Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
- Coordinating with the support team and handling escalations in case of emergencies.

**Work Skills**:

- Should have good experience as IT System Admin.
- Hands-on experience on Linux and Windows platforms.
- Setting up SAMBA & NFS servers, to enable Windows & Linux clients to communicate with Linux.
- Knowledge of LDAP and AD
- Installation of Linux OS i.e. Cents 6, 6.4, 7, RHEL 5&6, Ubuntu
- Installation of OS in VMware Workstation virtualisation
- Knowledge of Linux commands.
- Have knowledge of FSTAB, FDISK, CUPS, LDAP
- Basic knowledge of Linux vi nano editor and basic scripting.
- Linux File Systems
- Run level and switching terminal
- Permission, Adding, deleting user, setting policies.
- Troubleshooting Hardware and Networking.
- Configuration of Wifi and routers / UTM and VPN.

**IT Management & Report**:

- Taking care of IT processes and support for all interventions.
- Implement of smooth IT process system by maintaining support logs and MIS reports.
- Supervise IT issues and support error-free in a timely manner with reporting systems.
- Taking care of all hardware and software issues.
- Regularly reporting and updating MIS in a timely manner to R1 and R2.

**Team Management**:

- Coordinate all IT activities with engineers for a smooth process.
- Regular check on all IT supports issues including pending issues.
- Training engineers (Team) for any new requirement.

**Educational Qualification**:Bsc.IT/ BCA/ MCA/ BA in Computer/ BE

**Important Certifications**:RHCSA (Red Hat Certified System Administrator) **& **RHCE (Red Hat Certified Engineer)

**Year of Experience**:Should have a minimum of 2 or 3 Years of experience in technical support as IT Systems Administrator (Linux).

**NATURE OF JOB **:Contract

**LOCATION **:HO

**HOURS OF WORK **:8 hours a day

**WORKING CONDITIONS**

The job can involve working conditions that include 8 hours shifts between 8am to 7pm, in demanding and high-pressure situations the shifts can extend.

**Job Types**: Contractual / Temporary, Regular / Permanent
Contract length: 6 months

**Salary**: ₹23,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Mumbai - 400088, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX