Front Office Executive

18 hours ago

Bengaluru Karnataka, India TrueLedge Full time

**Job description**

**Designation**:FRONT OFFICE EXECUTIVE**

**Qualification**: Any UG / PG / Engineering Graduates

**Experience**: 2 to 5 Years of work experience

**Job Location**: Bangalore - 560045

**Job Type**: Full Time |Permanent Job

**ROLE**: The front office executive is often the first person that patients or their well-wishers interact with when making contact with the hospital. So, they are essentially the face and voice of the hospital and for this reason, they play an important role in the representing of the organisation. A **Hospital Front Office Executive** is a person who works in the hospital front office and manages a variety of tasks.
- FOE is primarily responsible _for addressing the inquires of a visitor or caller and provide administrative support._
- Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office.
- Listening to clients and communicating in a positive and confident manner with those over the phone or clients in the reception area.
- Managing telecommunications systems. Answering phones in a professional manner, and routing calls as necessary.
- Attending the incoming calls in a professional manner, responding to them and transferring the call to the appropriate department as necessary.
- Taking and ensuring messages are passed to the appropriate staff member in time
- Admission and discharge of the patient, Collecting payments.
- Completing necessary forms and documents.
- Handling billing and detailing client invoices.
- Scheduling the appointments at the correct time and with the correct doctor
- Managing meeting room availability.
- **Experience & Skills**:

- Any Graduate / Post Graduates **Min 2-5 years’ experience in customer facing industry
- Hospitality / retail / health care**:

- Prior experience as a FOE in hospital / hospital industry,
- Consistent, professional dress, and manner.
- **Excellent written and verbal communication skills.**:

- **Good time management skills.**:

- **Experience with administrative and clerical procedures.**:

- Able to contribute positively as part of a team, helping out with various tasks as required.

**Job Types**: Full-time, Permanent

Pay: ₹240,000.00 - ₹420,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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