Back Office Executive
5 days ago
**Responsibilities**:
- Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
- Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
- Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
- Provide support and maintenance to existing management information systems (MIS).
- Generate and distribute management reports in accurate and timely manner
- Develops MIS documentation to allow for smooth operations and easy system maintenance
- Provide recommendations to update current MIS to improve reporting efficiency and consistency
- Perform data analysis for generating reports on periodic basis
- Develop MIS system for customer management and internal communication
- Provide strong reporting and analytical information support to management team
- Generate both periodic and ad hoc reports as needed
- Understand customer problems and provide appropriate technical solutions
- Analyze current business processes and make recommendations for improvements
- Maintain thorough understanding of data and information resources
**JOB REQUIREMENTS**
**To be considered for this position, applicants need to meet the following qualification criteria**:
- Any Bachelor degree
- 2-3 years of experience as a MIS Executive
- Strong advance excel skills
- Strong analytical skiils
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
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