Quality Control

16 hours ago

Bengaluru, India 7N Full time

**Mandatory Skills**:

- Strong knowledge in IT compliance Standards.
- Good understanding of IT Hardware asset management.
- Knowledge of ServiceNow and experience with governance and control is a plus (KPI dashboard creation, report generation etc)
- Advanced Excel knowledge to effectively report on and analyze quality metrics
- Excellent attention to detail and quality mindset.
- Ability to work independently and as part of a team.

**Roles & Responsibilities**:

- Perform health assessments of IT HUB processes and practices.
- Generate KPIs for governance and control to ensure compliance with established standards.
- Inspect ServiceNow data to ensure accuracy and completeness.
- Conduct process deviation monitoring to identify areas for improvement.
- Monitor development with quality checks and controls including control reports (duplicate entries, improper tagging, inactive assets - widgets/indicators).
- Collaborate with cross-functional teams to ensure quality and adherence to work instructions.
- Identify and escalate issues to management as needed.
- Prepare/Review SOP and work instructions
- Support the team during internal audits and with remediation activities.

**About 7N**:
Over decades, 7N has been part of several waves of digitalization. Today, our consultants work across industries and geographical borders to deliver the projects that define the new digital realities. We offer a highly specialized portfolio of IT services and solutions delivered by the top 3% of IT professionals. Our expertise spans across many industries, providing digital transformation across all phases of the IT project life cycle.

By engaging early with 7N, you benefit from our experience and expertise when defining the project scope and strategic needs, and you gain flexibility to accommodate changing demands while maintaining control and ownership of IT development

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