Escalation Desk

ROLES AND RESPONSIBILITIES :Provide hardware / application /software / network problem diagnosis resolution via telephone/chat/web.Monitoring & Management of various IT Infrastructure components for customers end users.Identify, evaluate and prioritize customer problems and escalations.Respond to and diagnose, problems through discussions with users,...

Hiring for Service Desk Engineer - Pune Job Summary We are seeking a detail-oriented customer-focused Service Desk Analyst to provide first-level technical support to users across the organization You will be responsible for resolving IT issues escalating complex problems and ensuring a high level of customer satisfaction Key Responsibilities Act as the...

**Hiring for Domestic L2 Process** **Work from office (Indore)** **Perks**: - 15 Days Hotel Accommodation - Train/Bus Ticket Covered by the Company - ₹10,000 Relocation Bonus for 350 km or more **Requirements**: - Excellent English Communication - Education: 12th, Graduate, Post Graduate - 1 Year Experience in BPO is Mandatory **Salary**:...

**Hiring for Domestic L2 Process** Location: Indore (Work From Office) Immediate Joining **Requirements**: - Excellent English Communication - Education: 12th, Graduate, Post Graduate - 1 Year Experience in BPO is Mandatory **Salary**: ₹27,000 Shifts: Rotational (Majorly Day) Work Days: 5 days **Perks**: - 15 Days Hotel Accommodation - Train/Bus...

Greetings from Glad to recommend you as Front Desk In NagpurJob Title: Front Desk ( Four wheeler Showroom )Experience Required: Minimum 0 to 3yrs Four Wheeler showroomLocation :- NagpurKey Responsibilities:Greet and welcome all showroom visitors in a professional and courteous manner.Attend to walk-in customers and guide them to the appropriate sales or...

Job Title: Receptionist cum Front Desk ManagerDepartment: Administration / Front OfficeReports To: Office Manager / HR Manager / General Manager (depending on company structure)Job Summary:The Receptionist cum Front Desk Manager serves as the first point of contact for visitors, clients, and employees. This role combines front desk duties with administrative...

Escalation Manager, or Incident Manager with a strong background in Data Centre operations or Internet Service Provider (ISP) environments. The ideal candidate should have demonstrated experience in managing large-scale service desk operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure...

**Job Summary**: **Key Responsibilities**: - Greet and welcome patients with a courteous and professional attitude - Manage appointments and scheduling through clinic software (e.g., Practo, Clinicea) - Maintain patient records, billing, and follow-up reminders accurately - Coordinate with doctors, aestheticians, and other staff to ensure smooth...

Years of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...

**Designation - Executive Pricing And Escalations** **Location - Mumbai & Delhi** **Key Skills/Abilities** - Negotiate and coordinate spot rates and/or quotations for LCL, FCL, air shipments, and all services within our client’s database. - Display a thorough understanding of industry-related terminology and processes. - Strategize ways of increasing...