
Service Advisor
3 days ago
Direct interact with customer and understand the issue related to his vehicle
- Take a note of the issue on later create system based job card with entering
correct and relevant information of the customer and his vehicle
- Inspect and advise customer about necessary repairs/maintenance of the
vehicle
- Prepare and share the cost and time estimation of the work agreed by the
customer
- Assign vehicle to floor Supervisor and ensure timely delivery
- Contact customer for any ad-hoc expenses
- Inspect the vehicle repair before delivering and guide customer for billing
process
- Handle customer queries and ensure high customer satisfaction standards
**Behavioural Attributes - Must possess with high proficiency**:
- Customer Orientation
- Result Orientation and Team Work
- Problem Solving and Decision Making
- Initiative & Objection Handling
- Communication and Good Negotiation Skills
**Knowledge required**:
- Must be disciplined
- Should be a good trouble shooter
- Should be a good team member
- Maintain effective interpersonal relationship with all supervisors/technicians and
Customers.
- Must possess good diagnostic and Analytical skills
- Strong technical knowledge
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹7,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
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