Systems Administrator

Remote, India

Hi, I'm

Arpana D.R

, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Systems Administrator -Atlassian tools at CSG.

Who will love this job
- A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both
- A thinker - you take advantage of resources and implement ideas in new ways to find solutions
- An empath - you know how to connect and communicate with different audiences worldwide
- A collaborator - you love to work on projects that have functional workflows

What you'll do
- You will report to Manager Systems Administration to contribute toward Global support and administration of core Active Directory and associated services, including, AD, Replication, Forest and Domain Level Trusts, DNS, DHCP, PKI, and GPOs
- You will provide technical and Windows administration support to ensure that production servers, operating systems, and systems management components are functional
- You will communicate technical information to all kinds of users
- Manage hardware, systems engineering, and architectural teams to analyze current environments to design server solutions for CSG
- Oversee the configuration and support of Microsoft Windows-based servers for internal and external customers
- Help improve hardware platforms and software systems for large-scale enterprise projects in addition to project plans and documentation for hardware and software architecture
- Participate in completing customer change requests and problem ticket resolutions outside of normal business hours
- User administration; printer administration, security policy implementation; system backup and recovery
- Use professional concepts with a willingness to be on-call 24/7 in an on-call rotation

You should have
- Associates or Bachelor's degree in Computer Science, IT, related field, or equivalent experience
- 1 or More years of experience in a primary support role managing a large Windows server network (50 servers)
- Knowledge of several Enterprise Applications Atlassian Jira, Confluence or Azure DevOPS
- Awareness of several system architectures, operating systems, databases, and platform components
- Experience in Jira and Confluence Upgrades.
- Experience in Atlassian Server / Datacenter administration
- Knowledge about Script Runner plugin along with Groovy Scripting.
- Instal and troubleshooting of Jira and Confluence Plugins.

Perks & Benefits
- Work from Home, in-office, or hybrid
- Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
- Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
- Employee Insurance Top-Up
- Tele consultation
- Sodexo
- Emotional and Mental Well-being Support
- Parental Leave
- Education and Internet reimbursement

Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our

locations

worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.

We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?

LI-Remote

Location(s):
IN.Bangalore.Remote