Female Sales Voice Process Staff in Night Shift

9 hours ago

Mohali, India Kinfo IT Solutions Full time

**Job Summary**

**Responsibilities and Duties**
- Do Sales on Inbound customers for issues ranging with Antivirus, Alexa, Printers, etc.
- Attract potential customers by answering any product and service related questions & suggesting the right information about our products and services based on customer information.
- Must be willing to work in night shift.

**Incentives**
- Good Incentives
- Various Incentives brackets

**Educational Qualifications**:
Graduate in Engineering, or IT or Computers (BSc)

**Skills**
- Effective written and spoken English communication skills.
- Ability to recognize the sensitive nature of issues and maintain confidentiality.
- Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
- Outstanding customer interaction skills and ability to handle any customer situation.
- Good knowledge of computers and the Internet & ability to develop new skills.
- Must be Articulate and Spontaneous in Active conversations to handle tough situations.

**Job Type** : Full-time

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹32,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Phase 8-B, Mohali - 160074, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- English Voice Calling: 1 year (preferred)
- Customer Care: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: One location

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