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Communications Coordinator

3 weeks ago

Ahmadabad Gujarat, India Digital Friend Full time

**Responsibilities**:

- Participate in Client strategic planning process.
- Gather, compile, and interpret clients' requirements and report them to the in-house team.
- Convert, compose, and confer client needs.
- Direct internal cross-functional departments on client expectations.
- Ensure clients' expectations are met by coordinating client requirements against outputs from the in-house team.
- Investigate and resolve job-related task issues.
- Handle issues appropriately until resolved.
- Coordinate with clients and internal partners to find a mutual solution to problems.
- Present information on challenging situations to clients and sales.
- Compile and maintain client-specific reports.
- Build and maintain close relationships with clients.

**Requirements**:

- Strong collaboration and onboarding abilities.
- Excellent command of the English language and good communication skills.
- Requires careful attention to detail.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- client communication: 1 year (preferred)