Customer Support Executive

2 weeks ago

Gurgaon Road Delhi Delhi, India Health Click Away Full time

**: Customer Support Executive
**Location**: On-site - Delhi
**Experience Required**: 2-3 Years
**Industry**: Health & Nutrition

**Job Type**: Full-Time (Monday to Saturday)
**Joining**: Immediate joiners preferred

**About the Role**:
**Key Responsibilities**:

- Handle inbound and outbound customer calls related to service queries and issues
- Resolve customer complaints efficiently and professionally
- Maintain accurate records of customer interactions, feedback, and service issues
- Update and manage customer data using internal systems
- Collaborate with internal departments to ensure prompt resolution of customer concerns
- Provide a seamless and satisfying customer experience

**Requirements**:

- 2-3 years of experience in customer support or service roles
- Excellent verbal and written communication skills
- Strong data management and organizational skills
- Proficient in using MS Excel and CRM systems
- Ability to handle high call volumes with a calm and customer-first attitude
- Must be available for immediate joining
- Comfortable with 6-day work week (Monday to Saturday)
- This is a **full-time on-site position** in **Delhi**

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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