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Customer Service

3 weeks ago

Noida, India farawayventures Full time

handling Customer Via chat and solve queries, register complaints.

Proactively keeping up to date new procedures

Complete understanding of the platform and process.

Complete ability and empowerment to provide end to end resolution (including online and offline if required)

Complete responsibility of a customer interaction, including liaising with other team members for resolution and follow through (if applicable)

Deliver targeted results measured by customer satisfaction, end to end process effectiveness, efficiency and quality

Rotational Shift 24x7

Rotational Week Off - 1 in week.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,805.65 - ₹29,109.66 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)